Well-being Coordinator [Open to internal and external applicants]
Organizational Context
The United Nations Development Programme (UNDP) Office of Human Resources, within the Bureau for Management Services, provides strategic HR leadership. The People Experience, Performance and Culture Unit (PEPCU) focuses on employee experience, engagement, performance, culture, and well-being. The Mental Health and Well-being Team coordinates organization-wide initiatives to promote a healthy and inclusive work environment, aligning with UN strategies.
Job Purpose
The UNDP Well-being Coordinator plays a crucial role in supporting the organization's commitment to personnel well-being. This position focuses on two key areas: Psychosocial Risk Management and Early Intervention, and Access to Psychosocial Support Services. The coordinator will monitor psychosocial risks, analyze well-being data, and identify emerging issues. They will also facilitate access to confidential support services, including consultations, short-term assistance, and referrals. The role contributes to prevention, communication, and learning initiatives, ensuring a healthy and supportive work environment for all UNDP personnel, aligning with global well-being strategies and standards.
Responsibilities
The Well-being Coordinator is responsible for coordinating psychosocial risk management by collecting and analyzing data to identify trends and gaps, maintaining risk-monitoring processes, and supporting the development of mitigation plans. They will also serve as a confidential point of contact for psychosocial support, facilitating access to services, conducting initial needs screenings, and coordinating referrals. Data management is key, involving maintaining service utilization datasets, developing reporting processes, and analyzing evidence to inform improvements. The role involves coordinating service delivery arrangements with external providers and internal partners, maintaining resource hubs, and supporting service administration. Additionally, the coordinator will contribute to prevention, communication, and learning initiatives, supporting awareness campaigns and providing data-driven insights for program development.
Work Experience
A minimum of 2 years of relevant experience is required with a Master's degree, or 4 years with a Bachelor's degree. This experience should be in psychosocial programming, risk monitoring, mental health service coordination, counselling, or referral management. Experience with the UN system or international organizations is desirable.
Skills
System Thinking, Effective Decision Making, Human-centered Design, Communication (clear, concise, tailored), Risk Management, Managing Client Relations, Employee Engagement (knowledge and application), Psychosocial Risk Assessment, Data Analysis, Coordination, Documentation, Reporting, Confidentiality, Safeguarding, Data Protection, Escalation Protocols.