Communications Analyst/EVRF, Short-Term
Organizational Context
The United Nations Development Programme (UNDP) in Moldova is supporting the Ministry of Labour and Social Protection's digital transformation of social protection services. This initiative, funded by Italy, aims to address system inefficiencies and enhance service delivery through an integrated information system, eSocial. The role also supports the Energy Vulnerability Reduction Fund (EVRF), coordinating communication efforts for its upcoming heating season.
Job Purpose
The Communications Analyst/EVRF will support the communication and visibility plan for the Energy Vulnerability Reduction Fund (EVRF) for the 2026-2027 heating season, and contribute to broader project communication efforts. This involves increasing public awareness, promoting transparency, and ensuring the visibility of EVRF results and overall project achievements. The role will contribute to the design, planning, execution, monitoring, and reporting of communication activities. The Analyst will work to enhance the Ministry's capacity for digital social protection services, ensuring effective outreach and engagement with key audiences, national partners, and stakeholders. The position aims to streamline processes, improve user experience, and strengthen institutional resilience through strategic communication, leveraging technology as a key driver of change within Moldova's national priorities.
Responsibilities
Develop and implement the EVRF Communication and Visibility Action Plan for the 2026-2027 heating season, identifying key audiences and effective communication channels for inclusive outreach. Draft and disseminate public-facing materials, press releases, stories, and newsletters to highlight EVRF progress and impact. Maintain and update public content on compensatii.gov.md, including FAQs and guidance. Document and promote success stories from beneficiaries and implementers. Support awareness campaigns, public events, and outreach activities. Produce and adapt communication materials and visual content, monitoring performance and adjusting strategies. Contribute to the implementation of overall project communication strategies and visibility plans. Support national partners in designing and implementing civic education and information campaigns. Draft talking points, briefs, and presentations, considering gender and human rights aspects. Provide recommendations for crisis communication and sensible issues, including press monitoring and ad-hoc reports. Develop engaging digital content to simplify complex topics and increase public understanding. Facilitate consultations with stakeholders and manage communication channels. Develop news pieces, success stories, and video scripts, coordinating with photographers and videographers. Perform other duties as required for efficient functioning.
Work Experience
At least two years of experience in communication, mass media, public relations, or a related substantive area is required for candidates with a Bachelor's degree. Experience in similar positions within UNDP or other UN Agencies, social protection, energy vulnerability, or employment sectors is desirable. Experience in development assistance, working with governmental institutions, NGOs, or the private sector is also preferred.
Skills
Core Competencies: Achieve Results, Think Innovatively, Learn Continuously, Adapt with Agility, Act with Determination, Engage and Partner, Enable Diversity and Inclusion. Technical Competencies: Knowledge facilitation, Communication (clear, concise, audience-tailored messaging, internal/external management), Digital Awareness and Literacy (monitoring emerging technologies, adoption, empowering others), Campaign Management (production, implementation, impactful change), Creative Direction and Copywriting, Data Storytelling and Communications, Communication and Advocacy for Gender Equality.