National Project Information Technology Analyst
Organizational Context
The Dalan Digital Project in Timor-Leste aims to accelerate digital transformation and enhance public service delivery through technology. It aligns with national strategies like Timor Digital 2032, focusing on digital inclusion, improving public services, and fostering a digitally empowered society. The project supports government capacity building, public-private partnerships, and digital ecosystem development, particularly for youth and women.
Job Purpose
The National Project Information Technology Analyst supports the Dalan Digital Project team by providing technical advice and training on IT-related activities. This role is crucial for the successful implementation of digital governance initiatives in Timor-Leste. The analyst will contribute to strengthening digital infrastructure, enhancing digital literacy, and improving the efficiency and transparency of public service delivery. Key contributions include supporting the Municipal Portal, managing data collection and updates, and facilitating knowledge building among municipal staff, ultimately empowering citizens through accessible digital platforms and fostering a more connected society.
Responsibilities
Provide technical support for the implementation, deployment, and administration of the Municipal Portal, including database and server configuration. Support the ongoing development and utilization of the portal by establishing work procedures, training users, and collaborating with government IT focal points to assess system usage. Oversee and support periodic data collection and database system updates. Assist in implementing project components, including needs assessments for computer lab installations. Liaise with municipal authorities and IT focal points to identify IT needs and assess system utilization. Produce IT-related documentation and diagrams. Facilitate on-the-job training and capacity building for municipal staff on IT duties. Report on project progress and challenges to project leadership.
Work Experience
A Master's degree in a relevant field does not require prior professional work experience. Candidates with a Bachelor's degree must possess a minimum of two years of relevant professional experience in Information Technology, Telecommunications, Computer Science, or a closely related field.
Skills
Results-based Management, Monitoring & Evaluation, Risk Management, System Thinking, Project Quality Assurance, Understanding of Connectivity and the Digital Divide, Technical support for IT systems, Database configuration and administration, Server configuration and deployment, Data collection and updating, IT needs assessment, IT documentation, Training and capacity building, Problem-solving, ICT hardware/software knowledge.