Recruitment Associate [Open to internal and external applicants]
Organizational Context
The United Nations Development Programme (UNDP) operates a Global Shared Service Centre (GSSC) to provide HR services worldwide. The GSSC, part of the Bureau for Management Services, has HR hubs in Kuala Lumpur and Bonn, supporting the full HR cycle for UN personnel. This role is within the GSSC in Kuala Lumpur, reporting to a Recruitment Analyst/Team Leader.
Job Purpose
The Recruitment Associate supports the transparent and accurate implementation of human resources services outsourced to the Global Shared Service Centre (GSSC). This role ensures full compliance with UNDP HR policies and procedures, performing administrative processes with high quality and accuracy. The Associate advises clients on HR policies and services, promoting a client-oriented approach and contributing to the GSSC's work plan deliverables. The position is crucial for maintaining the integrity and efficiency of HR services, including recruitment and contract administration, for UNDP and other UN entities.
Responsibilities
The Recruitment Associate is responsible for supporting HR strategies and policies, ensuring compliance with UN and UNDP regulations. This includes providing guidance on corporate strategies and personnel rules, and contributing to the development of Standard Operating Procedures (SOPs). Key duties involve managing the end-to-end recruitment process, from job description validation and applicant screening to interview support and handover for hiring. The role also entails administering personnel contracts, facilitating onboarding, and processing benefits and entitlements accurately. Additionally, the Associate acts as an internal advisor on HR practices, supports knowledge management by identifying process improvements and contributing to learning materials, and maintains accurate workforce databases.
Work Experience
A minimum of 6 years of experience in HR services is required with a secondary education, or 3 years with a bachelor's degree. Experience should include recruitment, benefits, and entitlements administration. Proficiency in MS Office, collaboration tools, and digital platforms is necessary. Experience with ERP systems and HR processes within international organizations is desired.
Skills
Core Competencies: Achieve Results, Think Innovatively, Learn Continuously, Adapt with Agility, Act with Determination, Engage and Partner, Enable Diversity and Inclusion. Technical Competencies: Recruitment design and management, assessment and selection, managing compensation and benefits, communication, digital awareness and literacy, customer satisfaction/client management, and knowledge generation.