Technical Assistant
Organizational Context
The United Nations Human Settlements Programme (UN-Habitat) promotes sustainable urban development and adequate housing for all. The Regional Office for Latin America and the Caribbean (ROLAC), based in Rio de Janeiro, Brazil, focuses on implementing the Habitat Agenda and supporting sustainable urban policies in Brazil. This role supports the second phase of the Social Territories Program.
Job Purpose
This Technical Assistant role is crucial for the successful implementation of UN-Habitat's Social Territories Program in Rio de Janeiro. The purpose is to provide direct support to programme beneficiaries, ensuring they receive guidance and access to essential public services. By collaborating with programme teams and municipal secretariats, the role contributes to strengthening institutional capacity, promoting social participation, and improving access to educational, cultural, and productive opportunities for vulnerable populations. The position aims to enhance the effectiveness of urban poverty reduction strategies through integrated assistance and evidence-based interventions.
Responsibilities
The Technical Assistant will provide guidance and orientation to programme beneficiaries during household visitations and support their access to public services by utilizing integrated Assistance Protocols and public databases. This includes researching and forwarding relevant information to appropriate public agencies and collaborating with civil servants from various municipal secretariats (Education, Social Assistance, Health). The role involves identifying and mitigating bottlenecks within assistance protocols, maintaining positive relationships with counterparts, and disseminating programme information. Additionally, the Technical Assistant will ensure programme activities align with UN-Habitat's quality standards, develop reports according to ABNT guidelines, and uphold ethical principles, including respect for diversity and the promotion of inclusive environments.
Work Experience
A minimum of two (2) years of experience is required in assisting families in situations of social vulnerability in Brazil. Experience with the programme's target communities and knowledge of the National Social Assistance Policy are also required. Previous experience working within the United Nations is considered desirable.
Skills
Good computer skills (Windows, Office packages, web search engines). Proficiency with technological tools, software, and online platforms. Good knowledge of project management methodologies is desirable. Fluency in Portuguese is required. Strong communication, teamwork, professionalism, and organizational skills are essential.