Communications Officer, Digital Communications
Organizational Context
The United Nations Support Office in Haiti (UNSOH) operates under Security Council resolution 2793 (2025), providing support to key Haitian entities and the UN Integrated Office. Based in Port-au-Prince, this role is within the Public Information unit, reporting to the Communications Officer (P4) and supporting the Assistant Secretary General's office.
Job Purpose
This role is crucial for developing and implementing communication strategies that enhance awareness, engagement, and support for the UN's work in Haiti. The incumbent will craft compelling narratives and digital content optimized for various platforms, including websites and social media. Key responsibilities include managing digital content, ensuring brand consistency, analyzing communication effectiveness, and contributing to crisis communication efforts. The position aims to effectively communicate the UN's mission and impact to target audiences through strategic digital outreach and content creation.
Responsibilities
Develop and implement communication strategies to increase awareness and engagement. Create compelling narratives and messaging for diverse platforms. Produce optimized digital content for websites and social media, including live content. Ensure consistent messaging and branding across all digital channels. Analyze and report on digital communication performance, informing future initiatives. Manage website content, ensuring it is up-to-date and user-friendly. Contribute to the development of written and audio-visual materials. Participate in media mapping, relationship building with journalists, and pitching stories. Plan and coordinate media events, press conferences, and briefings. Prepare talking points and data for media interviews. Monitor media coverage to track public perception and assess strategy effectiveness. Manage digital reputational risk crises, including misinformation and disinformation.
Work Experience
A minimum of five years of progressive professional experience in communications or related fields is required. Experience in multimedia production, digital design, and creative content development is necessary. Proficiency in writing for digital platforms and a portfolio demonstrating relevant work are essential. Knowledge of digital analytics tools and strategic thinking skills are desirable.
Skills
Professionalism, Planning and Organizing, Creativity, Digital Communications Strategy, Content Creation, Social Media Management, Website Management, Media Relations, Crisis Communications, Data Analysis.