Information Systems Officer
Organizational Context
The United Nations Global Service Centre (UNGSC) in Valencia, Spain, provides essential Supply Chain, Geospatial, Information, and Telecommunications services globally. This role is within the Digital Compliance and Assurance Unit (DCAU), responsible for safeguarding UN information assets and ensuring secure, compliant digital services. The position plays a key role in information security governance and risk management across the UNGSC digital environment.
Job Purpose
The Information Systems Officer is responsible for safeguarding the confidentiality, integrity, and availability of UN information assets and ensuring that digital services delivered by UNGSC operate securely, reliably, and in compliance with organizational and international standards. This role is pivotal in information security governance and risk management, involving the identification and assessment of security vulnerabilities, overseeing mitigation and remediation activities, and enhancing disaster recovery practices. The incumbent will plan and direct major systems projects, provide expert advice on systems analysis and design, and manage the implementation of international standards like ISO 27001 and ISO 42001, aligning with ITIL best practices. They will also ensure compliance with security and disaster recovery requirements, manage contractual services, and lead project teams, contributing to data-driven planning and decision-making.
Responsibilities
Plan and direct significant systems projects impacting critical operations and user groups. Provide expert advice on complex systems analysis and design, developing plans for feasibility, requirements, design, development, and implementation, including project schedules and cost estimates. Manage the implementation and maintenance of international standards such as ISO 27001 and ISO 42001, and align with ITIL best practices and ISO 20000. Ensure compliance with information security and disaster recovery requirements for all digital services. Develop cost proposals for contractual services, evaluate technical proposals, and manage contracts. Track project progress against plans, requirements, and quality measures, liaising with users throughout all project phases. Provide leadership and mentorship to project teams, including junior officers and contract staff. Execute complex project aspects, ensuring design integrity and establishing control and security mechanisms. Develop and monitor information standards, guidelines, and testing paradigms. Prepare technical and user documentation, training materials, and presentations. Evaluate new technologies and provide leadership on technological changes. Facilitate communication between the IT department and clients. Participate in budget and work program planning. Collect and analyze data for trends and insights using visualization methods to support planning and decision-making.
Work Experience
A minimum of seven years of progressive experience in planning, design, development, implementation, and maintenance of computer information systems is required. Two or more years of experience in data analytics or a related area is desirable.
Skills
Professionalism, Systems Design & Development, Information Systems Management, Complex Systems Oversight, Strategic Analytical Capacity, Data Analysis & Interpretation, Planning & Organizing, Technological Awareness, Leadership, Project Management, Risk Management, Information Security Standards (ISO 27001, ISO 42001), ITIL Best Practices.