Head Health Centre A - CLA - Internally for UNRWA staff only
Organizational Context
The United Nations Relief and Works Agency (UNRWA) is a UN body established in 1949 to assist and protect approximately 5.8 million registered Palestine refugees across Jordan, Lebanon, Syria, the West Bank, and Gaza. UNRWA provides essential services including education, healthcare, and social services, operating as the largest UN mission in the Middle East with over 30,000 staff. This role reports to the Area Health Officer and supervises health centre staff.
Job Purpose
This role is responsible for managing a health centre and providing comprehensive outpatient and specialized medical services. Key functions include maternal and child health, non-communicable disease control, and managing hospital referrals. The position involves performing medical examinations for various purposes, including hardship assistance, staff recruitment, and periodic check-ups. A significant aspect of the role is the direct supervision and performance evaluation of medical, nursing, and para-medical staff, ensuring efficient service delivery. The incumbent will also manage health centre operations, including personnel, supplies, and reporting, while fostering relationships with the local community and authorities. This position is crucial for maintaining the health and well-being of Palestine refugees by ensuring the availability and quality of medical services and supplies.
Responsibilities
Provide general outpatient and specialized medical services, including maternal and child health, non-communicable disease management, and hospital referrals. Conduct medical examinations for hardship assistance applicants, new staff, periodic staff check-ups, and extensions beyond retirement. Participate in medical boards and ratify sick leaves. Manage the assigned health centre, overseeing service organization, personnel supervision, supply management, and reporting. Directly supervise medical staff and provide guidance and performance evaluation for nursing and para-medical staff. Maintain relationships with local communities and authorities. Ensure the availability, quality, and validity of medicines and medical supplies, overseeing ordering, receipt, and disposal of expired items. Participate in staff training and perform other assigned duties.
Work Experience
A minimum of six years of progressively responsible and relevant professional working experience is required. Experience in managing health services and supervising medical staff is essential.
Skills
Communication, Working with People, Drive for Results, Relating and Networking, Applying Technical Expertise, Analyzing, Coping with Pressure and Setbacks, Leading and Supervising.