Head Health Centre A - NLA - Internally for UNRWA staff only
Organizational Context
The United Nations Relief and Works Agency (UNRWA) is a UN body established in 1949 to assist and protect approximately 5.8 million registered Palestine refugees across Jordan, Lebanon, Syria, the West Bank, and Gaza. Its mission is to foster human development for refugees pending a just solution. UNRWA is the largest UN operation in the Middle East, employing over 30,000 staff and funded primarily by voluntary contributions. The Head Health Centre reports to the Area Health Officer and supervises health centre staff.
Job Purpose
The Head Health Centre is responsible for managing a health centre and providing comprehensive outpatient and specialized health services. This includes maternal and child health, non-communicable disease control, and hospital referrals. The role involves performing medical examinations for various purposes, such as special hardship assistance, new staff, periodic staff check-ups, and extensions beyond retirement. Additionally, the incumbent participates in medical boards and ratifies sick leaves. A key aspect of the role is the direct supervision and performance evaluation of medical, nursing, and para-medical staff, ensuring the efficient organization of services, personnel management, and supply chain integrity for medicines and medical supplies. The position also requires maintaining relationships with the local community and authorities, and participating in staff training initiatives.
Responsibilities
Provide general outpatient and specialized health services, including maternal and child health, non-communicable disease management, and hospital referrals. Conduct medical examinations for special hardship assistance applicants, newly recruited staff, periodic staff check-ups, and retirement extensions. Participate in medical boards and ratify sick leaves. Manage the assigned health centre, overseeing service organization, personnel supervision, supply management, and reporting. Directly supervise medical staff and provide guidance and performance evaluation for nursing and para-medical staff. Maintain relationships with local communities and authorities. Ensure the availability, quality, and validity of medicines and medical supplies, managing ordering, receipt, and disposal of expired items. Participate in staff training and perform other assigned duties.
Work Experience
A minimum of six years of progressive and relevant professional working experience is required. Experience in public health or family health is desirable.
Skills
Communication, Working with People, Drive for Results, Relating and Networking, Applying Technical Expertise, Analyzing, Coping with Pressure and Setbacks, Leading and Supervising.