Head School Quality Assurance Unit
Organizational Context
The United Nations Relief and Works Agency (UNRWA) is a UN organization established in 1949, mandated to assist and protect approximately 5.8 million registered Palestine refugees. Its mission is to support their human development potential pending a just solution. UNRWA operates across Jordan, Lebanon, Syria, West Bank, and Gaza, providing essential services including education, health, and relief. It is the largest UN operation in the Middle East, funded by voluntary contributions.
Job Purpose
This role provides strategic direction for enhancing education quality within the Field Education Programme in the West Bank. The Head of the School Quality Assurance Unit is responsible for developing, implementing, and monitoring quality assurance processes and systems across all field areas. This involves overseeing data collection on school performance, ensuring effective utilization of the quality assurance system to improve school outcomes according to UNRWA policies, and disseminating best practices. The position also involves managing and motivating the unit's staff, fostering their professional development, and collaborating with other units to ensure educational provisions meet UNRWA's specified quality standards. The role contributes to the continuous enhancement of educational provisions through data-driven insights and effective leadership.
Responsibilities
Develop and implement strategic direction for improving education quality and school assurance processes across the field. Oversee the development of performance data and the implementation of quality assurance review systems, conceptualizing and monitoring these across all field areas. Ensure the effective utilization of the school quality assurance system to enhance school performance in line with UNRWA policies and procedures. Lead the dissemination of good practices and communicate unit activities to relevant stakeholders. Manage data collection and motivate School Quality Assurance Coordinators to conduct thorough reviews and produce regular reports. Collaborate with other units and the Field’s ESMC to deliver quality education and ensure adherence to UNRWA quality standards. Manage, oversee, and motivate unit staff, directing their efforts towards organizational objectives and using data for continuous enhancement of educational provisions. Foster professional development and collaborate with peers to improve practice, staying updated on quality assurance research.
Work Experience
Requires at least six years of progressively responsible professional experience, including a minimum of two years as a teacher/instructor and four years in a supervisory, managerial, or technical capacity. Experience in quality assurance or education management is essential. Residency in West Bank or Jerusalem with a valid ID is desirable.
Skills
Functional Competencies: Coping with Pressure and Setbacks, Planning and Organizing, Analyzing, Learning and Researching, Leading and Supervising. Other Competencies: Ability to create evaluation tools and synthesize data for recommendations, commitment to inclusive learning environments, proficiency in standard Agency computer applications.