Knowledge Management & Communications Support Intern
Organizational Context
The United Nations Human Settlements Programme (UN-Habitat) promotes sustainable urban development and is the UN's focal point for urbanization. The Local2030 Coalition Secretariat, hosted in Bilbao, Spain, coordinates actions to accelerate the localization of Sustainable Development Goals. This internship supports the Communications Unit within the Secretariat.
Job Purpose
This internship provides operational and administrative assistance to the UN-Habitat Local2030 Coalition Secretariat's Communications Unit. The role focuses on streamlining digital asset management, organizing internal and external communications repositories, supporting media monitoring and reporting, assisting with web and data visualization tasks, and ensuring smooth team workflows. The intern will contribute to efficient knowledge management and effective communication strategies aimed at accelerating the implementation of Sustainable Development Goals at the local level, supporting the overall mandate of UN-Habitat.
Responsibilities
Manage and archive multimedia assets, ensuring proper categorization, tagging, and compliance with usage rights and branding guidelines. Maintain the Communications Unit's SharePoint/Hub, organizing key documents like press releases, FAQs, and publications. Assist in organizing and archiving corporate messaging, speech drafts, and briefing packages. Support the development and maintenance of contact lists for Local2030 Hubs and partner networks. Review and edit content for the Local2030 website, ensuring quality and accuracy. Compile web traffic analytics, monitor SEO metrics, and assist in gathering data for communications impact reports. Track global developments relevant to sustainable development and UN announcements. Maintain a database of international media contacts and assist in drafting communications impact reports.
Work Experience
Professional work experience is not required for this internship. However, familiarity with managing structured file systems, digital asset libraries, databases, or tracking web/media analytics is desirable. Applicants must meet the educational enrollment or graduation criteria.
Skills
Knowledge Management, Digital Asset Management, Data Organization, SharePoint, Microsoft Office Suite, Web Analytics, Media Monitoring, Communications Support, Data Visualization, Content Editing, Branding Compliance, International Relations, SDG Localization.