Programme Management Officer
Organizational Context
The Department of Operational Support provides end-to-end operational support across the UN Secretariat, including field missions and regional commissions. Within the Office of Supply Chain Management, the Uniformed Capabilities Support Division (UCSD) handles policy and operational matters for military and police contingents. This role reports to the Chief of RCMPS and is crucial for managing reimbursement frameworks, which represent a significant cost in UN peacekeeping operations.
Job Purpose
The Programme Management Officer will be responsible for developing, implementing, and evaluating assigned programmes and projects, with a focus on transforming the Uniformed Capabilities Management (UCM) system. This includes enhancing its interoperability, updating reimbursement models for equipment like generators and support vehicles, and improving claims processes. The role involves monitoring project development, conducting consulting assignments, coordinating policy development, and preparing substantive written outputs. Additionally, the officer will manage UCM system changes, provide support to governance mechanisms, coordinate budget funding activities, and conduct outreach and training. The ultimate goal is to ensure effective technical and business support for project objectives and stakeholders.
Responsibilities
Develops, implements, and evaluates programmes and projects, focusing on UCM system transformation for tracking serviceability, enhancing interoperability with FRIM, and updating reimbursement models for generators and support vehicles. Monitors and analyzes programme development and implementation, identifying and resolving issues. Conducts consulting assignments, facilitating workshops and developing action plans for change management. Researches, analyzes, and presents information from diverse sources. Coordinates policy development and implements the usage-based COE reimbursement model. Designs data collection tools, analyzes responses, and prepares conclusions. Prepares written outputs such as background papers and reports, and monitors UCM system performance. Provides substantive support for meetings, including agenda preparation and documentation. Initiates and coordinates outreach activities, training workshops, and presentations. Manages UCM system changes, supports governance mechanisms, and ensures stakeholder coordination. Coordinates budget funding activities and prepares related reports.
Work Experience
A minimum of seven years of progressive experience in project/programme management, administration, or logistics is required. Two years of experience leading policy, process, or operational reform initiatives in a large, multi-stakeholder organization is required. Experience in data management and analytics, including collection, validation, interpretation, reporting, and performance monitoring, is required. Experience with UCM or similar enterprise management systems for data extraction and reporting is desirable.
Skills
Professionalism, Planning & Organizing, Client Orientation, Project/Programme Management, Data Management & Analytics, Policy Development, System Transformation, Stakeholder Coordination, Budget Management, Research & Analysis, Communication, Training & Outreach.