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UN SecretariatUNRWA - Administration & Support Services - Headquarters Amman
Job opening

Supply Chain officer

LevelCON
LocationAmman, Jordan
Application period2026-10-14 / 2026-10-28
Work arrangementOn-site / Duty station

Organizational Context

The UN Secretariat, specifically UNRWA's Administration & Support Services in Headquarters Amman, seeks a Supply Chain Officer. This role is crucial for enhancing UNRWA's supply chain operations, focusing on improving demand planning, forecasting, supply planning, and inventory management across all field offices. The position is based in Amman for an expected duration of six months.

Job Purpose

The purpose of this role is to conduct a comprehensive assessment and redesign of UNRWA's supply chain processes, with a particular focus on medical supplies. This involves analyzing current demand planning, forecasting, and replenishment practices, identifying bottlenecks, and proposing standardized methodologies and frameworks. The role will develop an integrated supply planning process, recommend inventory optimization parameters, and define a future-state operating model, including a control tower concept for enhanced visibility and coordination. Additionally, the incumbent will review and update supply chain documentation and assess human resource capacity to ensure alignment with operational needs and evolving mandates, ultimately contributing to more efficient and effective supply chain management across the organization.

Responsibilities

Conduct a comprehensive review of existing supply chain processes, including demand planning, forecasting, replenishment, and inventory management, with a focus on medical supplies. Analyze historical data, map end-to-end processes, and identify bottlenecks and areas for improvement. Benchmark current practices against international standards. Develop and propose standardized demand planning methodologies, forecasting models, and planning parameters for medicines and medical supplies. Establish forecast review processes and demand planning calendars. Design an integrated supply planning process, recommending inventory parameters such as safety stock, reorder points, and stock redistribution mechanisms. Propose a future-state operating model for supply chain management, including organizational structures, governance frameworks, and a control tower concept. Review, update, and harmonize supply chain manuals, procedures, and SOPs. Assess human resource capacity and alignment with operational requirements.

Work Experience

A minimum of five years of progressively responsible professional experience in supply chain management, logistics, pharmaceutical logistics, health supply chains, inventory management, demand forecasting, or supply planning is required. Experience with SAP is desirable. Previous experience with supply and demand planning in relevant organizations is also beneficial.

Skills

Strategic Supply Chain Planning, Demand Forecasting and Analytics, Inventory Optimization, Process Improvement and Business Process Re-engineering, Stakeholder Management and Facilitation, Adapting and Responding to Change, Applying Technical Expertise, Planning and Organizing, Analyzing, Formulating Strategies and Concepts, Communication, Working with People, Drive for Results. Knowledge of SAP and personal computer applications.

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