Area Mental Health and Psychosocial Support Supervisor
Organizational Context
The United Nations Relief and Works Agency (UNRWA) provides assistance and protection to approximately 5.8 million registered Palestine refugees across Jordan, Lebanon, Syria, the West Bank, and Gaza. Its mission is to support their human development potential pending a just solution to their plight. UNRWA offers comprehensive services including education, healthcare, and social services, operating as one of the largest UN operations in the Middle East with over 30,000 staff.
Job Purpose
The Area Mental Health and Psychosocial Support Supervisor (MHPSS) is responsible for overseeing and guiding MHPSS interventions within UNRWA's health centers in the Hebron area. This role involves direct supervision of psychosocial counselors, providing support to other health staff in managing patients with mental health challenges, and conducting interventions for complex cases. The supervisor coordinates MHPSS activities across health centers to ensure consistent practices, prepares regular reports on program activities, and contributes to the development of training materials. In emergencies, the role is crucial for facilitating crisis intervention plans, ensuring the effective delivery of psychosocial support to Palestine refugees.
Responsibilities
The Area MHPSS Supervisor provides direct supervision and guidance for Mental Health and Psychosocial Support (MHPSS) interventions, including individual and group counseling. They support other health center staff in managing patients with psychosocial or mental health difficulties and conduct short-term interventions for complex or at-risk cases, including assessment and referral. The role involves coordinating area-level MHPSS activities with health center heads and area health officers to ensure consistency. Responsibilities also include preparing monthly and ad-hoc reports on activities, achievements, and challenges, and contributing to the development and implementation of training materials. In emergencies, the supervisor facilitates crisis intervention plans and performs other duties as assigned.
Work Experience
A minimum of three years of experience in counseling is required, with at least one year in administrative or supervisory duties. Residency in the West Bank or Jerusalem with a valid ID is desirable.
Skills
Leading and Supervising, Planning and Organizing, Following Instructions and Procedures, Applying Technical Expertise, Coping with Pressure and Setbacks.