Digital Impact Expert (HQA-local)
Organizational Context
The UN Secretariat, specifically UNRWA's Information Management - Headquarters Amman, seeks a Digital Impact Expert. This role is crucial for designing, coordinating, and delivering Digital Impact programmes. The objective is to enhance UNRWA's digital ecosystem, improve digital skills, foster innovation, and promote sustainable digital livelihoods for Palestine refugees, aligning with the Agency's Digital Transformation Strategy.
Job Purpose
The Digital Impact Expert will be instrumental in strengthening UNRWA's digital ecosystem by designing, coordinating, and implementing impactful digital programmes and initiatives. This role contributes to enhancing digital skills, fostering innovation, and promoting sustainable digital livelihoods for Palestine refugees. The expert will support improved programme implementation, strengthen partnerships with various stakeholders, and develop robust monitoring and reporting frameworks. Ultimately, the position aims to enable evidence-based decision-making, facilitate scalability of digital solutions, and ensure alignment with UNRWA’s overarching Digital Transformation Strategy and organizational priorities, thereby advancing the Agency's mission.
Responsibilities
The Digital Impact Expert will manage and coordinate Digital Impact programmes, supporting their design and implementation across UNRWA fields, and monitoring workplans and deliverables. Responsibilities include developing and managing partnerships with private sector entities, academic institutions, and innovation hubs, and contributing to resource mobilization efforts. The role involves developing and implementing digital skills, upskilling, and innovation programmes, with a focus on digital employment, freelancing, entrepreneurship, and emerging technologies. Additionally, the expert will support the development of monitoring frameworks, analyze programme data, prepare reports, and document lessons learned. Coordination across HQ and Field Offices to ensure effective programme delivery and knowledge sharing is also a key duty.
Work Experience
A minimum of 6 years of progressively responsible experience in digital innovation, digital skills development, technology for development (T4D), digital livelihoods, or youth empowerment is required. Demonstrated experience in leading and implementing digital skilling, upskilling, innovation, or digital employment programmes is essential. Proven track record in establishing and managing partnerships with private sector entities, academia, and development organizations is also necessary.
Skills
Digital Impact Programme Management and Coordination, Partnership Development and Stakeholder Engagement, Digital Skills and Innovation Programme Development, Monitoring, Reporting, and Knowledge Management, Coordination and Team Support, Digital Transformation Strategy Alignment.