Chief of Section, Public Information
Organizational Context
The iSeek and Design Section, within the Department of Global Communications, analyzes, packages, and shares information, particularly visually. It comprises the Graphic Design Unit, iSeek Team, and Web Group. The Chief of Section reports to the Deputy Director of the Outreach Division, which is responsible for communicating the UN's story globally.
Job Purpose
The Chief of Section, Public Information, leads and manages the iSeek and Design Section's activities, including the UN Secretariat's intranet (iSeek), web design, and graphic design. This role provides policy guidance on strategy development and implementation, ensuring iSeek is a robust internal communications tool. The Chief serves as Editor-in-Chief, overseeing content quality and relevance, and advises on iSeek policies. Responsibilities include managing the Member States portal, overseeing website development and technical support, and ensuring timely, high-quality output from the Section's staff and units. The position also involves contributing to reporting, managing budgets, and fostering professional development within the team.
Responsibilities
Provide policy guidance on strategy development and implementation to the Chief of Branch. Lead, plan, and manage the iSeek and Design Section's activities, including the UN Secretariat's intranet (iSeek), web design, and graphic design. Ensure quality control for iSeek, develop strategies to strengthen it as the primary internal communications tool, and serve as Chief Editor. Advise on iSeek policies and guidelines. Oversee the daily management and updating of the Member States portal (deleGATE). Manage the development and technical support of Division websites. Supervise technical support staff and the Graphic Design Unit to ensure timely, quality output. Contribute to reporting on budget/programme performance and programmatic issues. Perform administrative tasks, including budget preparation, performance monitoring, and staff performance evaluation. Recruit, evaluate, and manage Section staff, fostering professional development and teamwork. Oversee financial resources to maximize impact, including budget requests and performance reporting.
Work Experience
A minimum of ten years of progressive experience in communications, including strategy, design, and website development, is required. Experience managing an internal communication platform for a large organization and leading a diverse team is essential. Experience in administration, budget, finance, and human resources management is desirable.
Skills
Professionalism, Communication, Teamwork, Leadership, Managing Performance, Strategic Planning, Quality Control, Budget Management, Staff Management, Web Design, Graphic Design, Internal Communications.