Information Systems Officer
Organizational Context
This position is within the United Nations Assistance Mission in Afghanistan (UNAMA) in Kabul. The Information Systems Officer is part of the UNAMA Field Technology Section and reports to the Chief of Unit. The role supports the mission's information systems operations.
Job Purpose
The Information Systems Officer is responsible for planning, directing, and managing major information systems projects within the UNAMA mission. This includes overseeing system analysis, design, development, testing, and implementation of new systems. The role involves managing the unit's budget, developing technical specifications for procurement, and ensuring compliance with global information systems strategies. The officer provides specialized advice to users, maintains and upgrades existing systems, develops training materials, and contributes to disaster recovery planning. Additionally, the role involves researching new technologies, writing reports, and providing leadership and supervision to the Information Systems Unit, ensuring efficient operation and maintenance of internetworking systems and overall network security.
Responsibilities
Plan and direct major information systems projects, overseeing system analysis, design, development, testing, and implementation. Manage the Information Systems unit's budget, including allocations, expenditures, and funding verification. Develop technical specifications for procurement and evaluate offers. Recommend and implement global information systems strategies. Establish and monitor information systems standards, guidelines, and procedures. Create system specifications and user documentation. Provide expert advice to users, analyze requirements, and ensure system integration. Maintain, upgrade, and support existing user systems, troubleshooting issues and monitoring performance. Develop training materials and manuals, and train staff on assigned systems. Develop and implement disaster recovery plans for information systems. Research, evaluate, and recommend new technologies. Write reports on systems-related topics. Provide leadership, develop work plans, and supervise unit personnel. Manage contract administration, including service level agreements and chargeback policies. Oversee the operation and maintenance of internetworking systems, including routers, switches, operating systems, databases, and servers. Ensure proper implementation of backup and recovery procedures. Maintain network resource access control, data security, and server/data store security. Oversee user access control and overall network security. Analyze data to identify trends and provide insights through visualization for planning and decision-making.
Work Experience
A minimum of ten years of progressive experience in Information Systems and Technology, or a related field, is required. Experience in developing ICT disaster recovery and ICT security plans is also required. Experience within a UN common system field operation or similar international organization in a conflict/post-conflict setting is desirable, as is experience with programmatic/administrative tasks such as budget preparation and staff recruitment.
Skills
Professionalism, Planning & Organizing, Technological Awareness, Leadership, Budget Management, Technical Specification Development, System Analysis and Design, Network Administration, Disaster Recovery Planning, Data Analysis, Vendor Management, Contract Administration.