CFCV/2026/042 Intern (Refugee Care)
Organizational Context
The International Organization for Migration (IOM) is a UN-related agency dedicated to promoting humane and orderly migration. Operating in Indonesia for over 40 years, IOM Indonesia engages in diverse activities including Refugee Care, in partnership with government and civil society. This internship is within the Refugee Care Unit in Makassar.
Job Purpose
This internship within the Refugee Care Unit in Makassar aims to support the day-to-day implementation of programme activities. The intern will assist in organizing events, co-facilitate counselling sessions under supervision, and participate in case management processes. Key contributions include maintaining documentation, supporting data collection for mental health initiatives, and assisting with protection-related activities and feedback mechanisms. The role also involves supporting AVRR procedures and collaborating with the education team on school visits and parent meetings to enhance student learning outcomes.
Responsibilities
The intern will participate in the implementation of the Refugee Care unit programme, with a focus on organizing events, under the guidance of the Senior Programme Associate. Responsibilities include providing day-to-day support for programme activities, co-facilitating non-clinical counselling sessions, and participating in case management processes. The role also involves maintaining documentation for training and meetings, supporting data collection for mental health and psychosocial support, and assisting with non-specialized protection activities like awareness sessions. Additionally, the intern will help manage the Complaints and Feedback Mechanism (CFM) and support AVRR procedures. Collaboration with the education team for school visits and parent meetings is also a key duty.
Work Experience
Relevant professional or volunteer experience with civil society organizations or volunteer groups is considered an advantage.
Skills
Proficiency in computer skills including Microsoft Office Suite (Word, Excel, Access) and SPSS. Strong interpersonal, networking, and communication skills. Ability to work effectively in diverse cultural settings and write clear, concise reports. Flexibility and eagerness to learn new experiences.