SVN 21-10/26 Protection and MHPSS Area Coordination Assistant
Organizational Context
The International Organization for Migration (IOM), established in 1951, is a UN-related agency focused on promoting humane and orderly migration. It works with partners to save lives, protect people on the move, drive solutions to displacement, and facilitate regular migration pathways. The organization fosters an inclusive and supportive workplace to maximize the potential of migration.
Job Purpose
This role supports the Humanitarian Assistance Coordinator and Head of Sub-Office in implementing and monitoring Protection and Mental Health and Psychosocial Support (MHPSS) activities at the cantonal level. The Assistant will coordinate case management, liaise with external actors for mainstreaming protection, and participate in relevant sector meetings. Key contributions include ensuring ethical case management, updating referral pathways, conducting assessments, preparing informative materials, and reporting on activities. The position is crucial for ensuring vulnerable migrants receive appropriate support and services within the mixed migration flow response.
Responsibilities
Coordinate case management mechanisms with Protection and MHPSS Assistants and field staff, ensuring ethical handling and referral of vulnerable cases. Liaise with relevant ministries, civil society actors, and other agencies to mainstream protection and MHPSS activities in the mixed migration response. Participate in sector meetings, working groups, and planning exercises, taking the lead when necessary. Maintain an up-to-date service mapping and referral pathways, conduct participatory assessments, and implement information provision activities. Assist in identifying service gaps and needs for vulnerable migrants. Ensure timely reporting on protection and MHPSS activities at the cantonal level. Coordinate daily work assignments and manage leave for Protection and MHPSS Assistants.
Work Experience
Experience in implementing and coordinating protection and psychosocial activities in a humanitarian setting, particularly within mixed migration flow emergency response. Experience in facilitating training and proficiency in MS Office applications are required. Experience in clinical counseling psychology or psychotherapy is an asset, as is experience within the UN system or familiarity with the region.
Skills
In-depth knowledge of migration-related subject areas. Proficiency in MS Office applications. Experience in facilitating training. Experience in coordinating protection and psychosocial activities. Knowledge of case management mechanisms. Ability to liaise with external actors and prepare informative materials.