CFCV/2026/041 Intern (Refugee Care)
Organizational Context
The International Organization for Migration (IOM) is a UN-related agency dedicated to promoting humane and orderly migration. Operating in Indonesia for over 40 years, IOM Indonesia engages in diverse activities including Refugee Care, in partnership with government and civil society. This internship role is based in Kupang and supports the day-to-day implementation of Refugee Care activities under the direct supervision of the Head of Field Office.
Job Purpose
This internship position in Kupang, Indonesia, under the Refugee Care unit, aims to provide essential support for the daily implementation of program activities. The intern will assist in organizing events, co-facilitating counselling sessions, and participating in case management processes under supervision. Key contributions include maintaining documentation, supporting data collection for mental health initiatives, assisting in protection-related activities, and managing feedback mechanisms. The role also involves supporting AVRR procedures and collaborating with the education team on school visits and parent meetings to enhance student learning outcomes. This position offers a practical learning experience in refugee care and protection within the IOM framework.
Responsibilities
The intern will participate in the implementation of the Refugee Care unit program, with a focus on organizing events and supporting daily activities in coordination with the Kupang team. Responsibilities include co-facilitating general/non-clinical counselling sessions under supervision, and participating in the case management process. The role involves maintaining documentation and records for training and initiatives, and supporting data collection for mental health and psychosocial support. Assistance will be provided in protection-related activities, including awareness sessions and meetings, and in managing the Complaints and Feedback Mechanism (CFM). Support for AVRR procedures and associated movement processes is also required. Additionally, the intern will collaborate with the education team on school visits and parent meetings to improve student learning outcomes.
Work Experience
Relevant professional or volunteer experience with civil society organizations or volunteer groups is considered an advantage for this internship.
Skills
Proficiency in computer skills including word processing, spreadsheets, databases, and email (Microsoft Office, SPSS). Strong interpersonal, networking, and communication skills. Ability to work effectively with diverse colleagues and write clear, concise reports. Flexibility and openness to learning new experiences.