SVN2026/009 Movement Operations Associate (Movement Management)
Organizational Context
The International Organization for Migration (IOM), established in 1951, is a UN-related organization leading in migration matters. It collaborates with partners to promote humane and orderly migration, saving lives, protecting migrants, and facilitating regular pathways. The Movement Operations Unit, a core part of IOM's mandate since its inception, is responsible for all travel aspects for migrants and refugees under IOM's auspices.
Job Purpose
The Movement Operations Associate plays a crucial role in supporting IOM's fundamental mandate of organized movement for individuals requiring international migration assistance. This position is integral to the Movement Operations Unit, which manages all travel arrangements for migrants and refugees in accordance with agreements with governments and partners. The role contributes to ensuring that the movement of persons is conducted in a humane, orderly, and efficient manner, directly impacting the well-being and successful transition of beneficiaries. By undertaking various operational activities, the Associate ensures the smooth execution of travel plans, contributing to IOM's broader mission of addressing displacement and facilitating migration.
Responsibilities
The Movement Operations Associate is responsible for coordinating and scheduling travel, including booking flights and distributing notifications, ensuring timely completion of all arrangements according to IOM's Handbook of Tariffs and Standard Operating Procedures (SOPs). This includes compiling and analyzing cost data using I-GATOR and preparing travel loan paperwork. The role involves creating and maintaining movement data files for accountability and identifying/assigning escorts for vulnerable individuals in coordination with supervisors. Processing exit permissions and travel documents, and conducting identity and document verification are key duties. The Associate also provides pre-departure counseling on travel procedures and special needs, identifies beneficiary vulnerabilities, and ensures appropriate actions are taken. Maintaining confidentiality, upholding protection mainstreaming standards, and adhering to IOM's Standards of Conduct, including preventing sexual exploitation and abuse, are paramount. The role may also involve undertaking duty travel for meetings and training, and performing other assigned duties.
Work Experience
Prior experience in Movement Operations, transportation-related roles, or management is strongly preferred. Experience within programs involving movement operations, particularly resettlement programs, is beneficial. Additionally, experience in guiding junior staff and communicating with beneficiaries is desirable.
Skills
Proficiency in Microsoft Office and other computer software. Strong interpersonal and communication skills. Attention to detail and organizational abilities. Self-motivation, objectivity, initiative, and the capacity to work under pressure with minimal supervision. Team leadership skills.