SVN/2026/038 Programme Assistant (AVRR)
Organizational Context
The International Organization for Migration (IOM), established in 1951, is a UN-related agency dedicated to promoting humane and orderly migration. Operating in Indonesia for over 40 years, IOM Indonesia collaborates with government, civil society, and other partners on diverse migration issues. The Resettlement and Movement Management Division (RMM) supports humanitarian solutions and effective migration through various movement operations.
Job Purpose
This Programme Assistant (AVRR) role, based in Jakarta, provides crucial administrative and operational support to Assisted Voluntary Return and Reintegration (AVRR) activities. Reporting to the Senior Movement Operations Associate, the incumbent will assist in facilitating return movements, collecting and verifying information for direct assistance, and maintaining case management systems. The position contributes to ensuring effective and humane return processes for migrants and Indonesian returnees, supporting the mission's AVRR objectives and the broader mandate of the Resettlement and Movement Management Division.
Responsibilities
Assist in facilitating Assisted Voluntary Return and Reintegration (AVRR) activities, including providing information and operational support for migrants and Indonesian returnees. Support the preparation and facilitation of voluntary return movements, ensuring case and travel requirements are met. Collect and verify information for migrant assistance and assist in developing reintegration plans. Maintain and update case management systems and databases, contributing to programme monitoring and reporting. Provide administrative and logistical support for AVRR activities, including correspondence and event coordination. Communicate and follow up with relevant IOM units and missions regarding returnee assistance. Promptly report cases, delays, or operational issues to the supervisor.
Work Experience
Experience working with vulnerable groups such as migrants, refugees, internally displaced persons, and victims of trafficking is required. Prior experience in assisted voluntary return and reintegration or movement operations is essential. Experience with international humanitarian organizations, non-governmental, or government institutions in a multicultural setting is advantageous.
Skills
In-depth knowledge of migration-related subject areas. Proficiency in Microsoft Office and other computer software. Strong interpersonal and communication skills. Excellent attention to detail and organizational abilities. Self-motivated with an objective-driven approach.