Mediador Cultural (Ibiza, Islas Baleares)
Organizational Context
The International Organization for Migration (IOM) in Spain operates under the overall supervision of the Chief of Mission. This role reports directly to the Coordinator of the Labour Migration and Social Inclusion Department and collaborates with project focal points. The position is integral to the department's efforts in supporting migrants.
Job Purpose
The Cultural Mediator will facilitate effective intercultural communication and provide essential information and support to migrants arriving in Spain. This role is crucial for ensuring migrants understand their rights, obligations, and available assistance, thereby aiding their integration and access to services. The position supports the implementation of various IOM projects aimed at assisting vulnerable migrant populations and facilitating their adaptation to a new environment. The mediator acts as a bridge between migrants and Spanish authorities, ensuring clear and culturally sensitive communication.
Responsibilities
Key responsibilities include maintaining effective intercultural communication with diverse populations and authorities, providing clear information to migrants through presentations and sessions, and offering cultural and linguistic mediation between Spanish authorities and newly arrived migrants. The role involves adapting informational content for different vulnerable groups, demonstrating commitment to migrant protection issues, and staying updated on relevant legal frameworks and European migration policies. Additional duties include handling beneficiary calls, assisting with translation and interpretation, providing information according to national and European regulations, conducting individual surveys ethically, maintaining project databases, preparing field reports, and undertaking field travel as required. Proactivity, creativity, and organizational skills are essential, along with performing any other assigned tasks.
Work Experience
A minimum of 3 years of relevant work experience is required, specifically in working with migrants, cultural mediation, interpretation, and translation. Experience in delivering information sessions and workshops is also necessary.
Skills
Demonstrated ability to work under pressure, time management, meeting deadlines, individual and teamwork, proactivity, creativity, strong organizational skills, and continuous learning aptitude.