Intern (ICT)
Organizational Context
The International Organization for Migration (IOM), established in 1951, is a UN-related organization and the leading UN agency in migration. It collaborates with partners to promote humane and orderly migration, saving lives, protecting people on the move, and facilitating regular migration pathways. IOM fosters an inclusive and supportive workplace to maximize the potential of migration and enhance support for migrants.
Job Purpose
The Internship Programme at IOM aims to attract talented students and graduates interested in migration-related fields. Interns gain practical experience by supporting IOM's programmes and activities. This role is designed for individuals enrolled in their final year of a university degree or recently graduated, between 20 and 36 years old, with less than two years of relevant experience. The internship provides a learning opportunity to contribute to IOM's mission while developing professional skills in a dynamic international environment.
Responsibilities
The intern will work under the supervision of the Senior ICT Executive, focusing on several learning objectives. Key responsibilities include providing technical support by troubleshooting hardware, software, and network issues, and supporting end-users. They will also engage in system maintenance, monitoring reliability and security, and managing backups. Network management tasks involve diagnosing connectivity, installing equipment, and running cables. Opportunities exist in software development, including requirement gathering and testing, and data management, such as organizing databases and migrating data. Administrative duties encompass preparing reports, managing documentation, and maintaining IT asset inventory.
Work Experience
Less than two years of relevant working experience is required. Experience in a networking environment (LAN/WAN) and network/desktop support is necessary. Previous internship experience within the humanitarian sector is considered an asset.
Skills
Troubleshooting (hardware, software, network), System Maintenance, Network Management, Software Development, Data Management, Administrative Tasks, Database Development and Administration, Network Design and Administration, Microsoft Office Applications, Programming, Software Engineering, Teamwork, Communication.