Consultoría Local A: Profesional en Trabajo Social para Equipo Móvil de Protección
Organizational Context
The International Organization for Migration (IOM), a UN-related agency established in 1951, facilitates humane and orderly migration. This role is part of a project addressing protection gaps along migration routes in Latin America, specifically focusing on southbound migration flows through Costa Rica. The position is based in San Jose with potential field mobility.
Job Purpose
This consultancy aims to strengthen protection actions for migrants in transit and returning to Costa Rica, aligning with IOM's evidence-based, human rights-centered, and gender-sensitive approach. The role will contribute to providing information, specialized protection services, and humanitarian assistance, particularly for vulnerable populations experiencing increased mobility challenges. The objective is to ensure continuity of protection and assistance along migration routes, addressing critical needs such as shelter, food, reliable information, and specialized support, especially in the Greater Metropolitan Area (GAM).
Responsibilities
Develop and maintain a mapping of services and resources for vulnerable migrants in the GAM, including referral pathways. Provide direct assistance, information, and guidance to migrants on their rights, protection services, health, social assistance, and voluntary assisted return options. Identify protection needs and risks, including violence, exploitation, and trafficking, and refer cases for specialized attention. Develop Standard Operating Procedures (SOPs) for identifying and addressing vulnerable situations. Create a monitoring system for referrals and service access. Identify priority locations for mobile protection interventions and conduct community outreach activities. Coordinate with public institutions, strategic partners, and local actors to facilitate referrals and implement project activities. Contribute to developing and disseminating informational materials for migrants. Document activities, track referrals, and maintain monitoring and evaluation tools. Prepare inputs for periodic reports on activities, population reached, and identified needs. Ensure all interventions adhere to principles of confidentiality, informed consent, non-discrimination, and do no harm. Responsible use of assigned technological equipment.
Work Experience
Three years of relevant experience. Previous experience in community-based protection activities in related intervention areas is advantageous. Experience in communication and working with diverse individuals, including those from culturally diverse backgrounds, is desirable. Familiarity with social issues and IOM's migration mandate is beneficial. Experience applying surveys or interviews is desirable.
Skills
Social Work, Social Sciences, Community Engagement, Protection Services, Case Management, Referral Mechanisms, Data Collection, Reporting, Coordination, Communication, Empathy, Discretion, Social Awareness.