Caseworker - Protection
Organizational Context
Established in 1951, the International Organization for Migration (IOM) is a leading UN agency promoting humane and orderly migration. It collaborates with governmental, intergovernmental, and non-governmental partners to save lives, protect people on the move, and facilitate pathways for regular migration. This role supports programs assisting Beneficiaries of Temporary Protection (BOTP) in Ireland.
Job Purpose
The Caseworker – Protection role is designed to support programs assisting Beneficiaries of Temporary Protection (BOTP) in Ireland, particularly those facing barriers to independence in state accommodation settings. The position requires providing individualized, protection-focused casework, including conducting vulnerability assessments, identifying needs, and making appropriate referrals to support services. This role is crucial for ensuring that BOTPs receive the necessary assistance to navigate challenges and achieve greater independence, contributing directly to IOM's mission of supporting people on the move and facilitating solutions to displacement within the Irish context.
Responsibilities
Key duties include assisting in the implementation and monitoring of project activities, retrieving, compiling, and analyzing data on project topics, and supporting the development of the Protection strategy through research. The role involves conducting comprehensive vulnerability screenings for BOTPs and utilizing Standard Operating Procedures (SOPs) to support them in state accommodation. Responsibilities also include coordinating with focal points at accommodation centers, disseminating accurate information to BOTPs, and providing translation/interpretation services as needed. The Caseworker will draft status reports, identify shortfalls, and suggest remedial actions. Additionally, they will draft correspondence, prepare reports and documentation, respond to information requests, maintain records, and organize meetings and workshops. Participation in meetings with stakeholders and assisting in monitoring implementing partners are also key functions.
Work Experience
Required experience includes demonstrated proficiency with Microsoft Office applications (Excel, Word, PowerPoint, Publisher) and IT knowledge. Experience working with vulnerable groups such as migrants, refugees, internally displaced persons, and victims of trafficking is essential. Prior work experience with international humanitarian organizations or in a multicultural setting is considered an advantage.
Skills
In-depth knowledge of migration-related subject areas is required. Case management skills are also essential for this role.