Project Assistant (Cultural Mediation)
Organizational Context
IOM, established in 1951, is a UN-related organization and the leading agency in migration. It promotes humane and orderly migration, protects people on the move, and supports governments and migrants. This role operates within the Coordination Office for the Mediterranean, specifically supporting the MED.E.A. project in Bardonecchia, Italy.
Job Purpose
The Project Assistant (Cultural Mediation) provides essential cultural mediation and clerical support to the Italian Ministry of Interior – Public Security Department. This role is crucial for the efficient and accurate application of first-entry procedures during emergency operations within the MED.E.A. project. The incumbent will assist in identification and asylum-seeking procedures, document processing, and communication with migrants and asylum-seekers, ensuring objective and impartial mediation. The position contributes to the effective management of migration flows and the protection of vulnerable individuals.
Responsibilities
Provide clerical and operational support to the Ministry of Interior – Public Security Department, assisting with identification procedures, asylum claims, and document translation. Register asylum applications and maintain filing systems. Inform migrants and asylum-seekers about identification processes, particularly in border areas. Report on activities, especially concerning vulnerable groups, to the Project Area Coordinator. Offer impartial mediation assistance and provide general information on asylum laws and administrative procedures. Prepare financial documentation and submit regular activity reports. Complete a final service report as per project manager guidelines. Undertake any other assigned duties.
Work Experience
Previous experience in migrant assistance and cultural mediation is highly advantageous. Experience with international organizations, EU agencies, or Italian border/immigration police is beneficial. Prior experience with the IOM Italy Immigration and Border Governance team is a significant advantage.
Skills
Knowledge of asylum application procedures (including C3 forms). Understanding of Immigration Office operations, particularly the International Protection Section. Skills in interpersonal communication, sensitivity towards asylum-seekers' claims, and conflict prevention/mitigation between beneficiaries and police officers.