Migrant Protection Assistant
Organizational Context
IOM, a UN-related organization, is a leading agency in migration, promoting humane and orderly migration for all. It saves lives, protects people on the move, and facilitates regular migration pathways. This role, the Migrant Protection Assistant, sits under the overall supervision of the Programme Manager Protection and the direct supervision of the Senior Programme Associate, contributing to direct assistance efforts for vulnerable migrants.
Job Purpose
The Migrant Protection Assistant serves a vital purpose within IOM's broader mandate to promote humane and orderly migration, protect people on the move, and drive solutions to displacement. This role is specifically designed to provide direct, essential assistance to some of the most vulnerable populations: victims of trafficking, migrants susceptible to trafficking, and other at-risk migrants. By offering general support and coordinating aid, the assistant directly contributes to IOM's core objective of saving lives and ensuring the safety and dignity of individuals facing severe challenges. The position demands adherence to the highest moral and ethical standards, coupled with a profound respect for gender and socio-cultural diversity, ensuring that assistance is delivered sensitively and effectively. This contribution is fundamental to IOM's efforts in providing critical services and advice to migrants, reinforcing the organization's commitment to fostering a protective environment.
Responsibilities
The Migrant Protection Assistant is primarily responsible for direct engagement and comprehensive support to vulnerable migrants and victims of trafficking. This involves conducting thorough and sensitive interviews to collect essential general information from potential beneficiaries, which forms the foundational basis for their individualized case management. A critical duty is the meticulous coordination of all assistance provided to each beneficiary, ensuring that support is tailored, timely, and aligns precisely with their specific needs and protection requirements. The role also encompasses rigorous documentation and reporting, including the preparation of detailed and regular case management reports for each beneficiary, meticulously detailing interventions, progress, and outcomes. Furthermore, the assistant is tasked with meticulous data management, which includes accurate and consistent data entry into IOM databases concerning assistance provided, alongside maintaining proper, secure, and confidential filing systems for all sensitive records. The position also requires the preparation of various statistics, comprehensive reports, and insightful analyses as requested by supervisors, always upholding the strictest confidentiality of all beneficiaries. Additionally, the assistant will actively contribute to crucial capacity-building efforts by assisting in the organization and facilitation of specialized trainings focused on victims’ identification and processes related to assisted voluntary return and reintegration.
Work Experience
Required experience includes working effectively with governmental and diplomatic authorities, as well as with international organizations. Candidates must also possess good knowledge of migration issues and understand how these factors can impact an individual's vulnerability.
Skills
Essential skills include strong communication abilities. Proficiency in computer applications, particularly MS Word, Outlook, and Access, is required, along with good typing skills in both English and Arabic. Experience working with Excel and databases is also necessary.