Consultant - Museum, Events and Outreach Programme Coordinator
Organizational Context
The International Civil Aviation Organization (ICAO), a United Nations specialised agency, sets international Standards and Recommended Practices (SARPs) for aviation safety, air navigation, security, and environmental protection. ICAO is a knowledge-based organization engaged in developing intellectual property. The Revenue and Product Management (RPM) Section is part of the Capacity Development and Implementation (CDI) Bureau, focusing on revenue-generating activities, including events, training, publications, periodicals, databases, websites, and printing. These activities support ICAO’s Strategic Objectives and related Programme Support. Through its museum, exhibitions and educational activities, ICAO connects visitors with aviation’s history, its contribution to society and the opportunities ahead.
Job Purpose
To coordinate museum operations, exhibitions, educational visits, events, and support facilities rentals, aiming to create engaging experiences for visitors and promote aviation awareness.
Responsibilities
Coordinate museum operations, exhibitions, and visitor experience. Develop programming for the museum and the proposed ICAO Sky Hub, including broadcasts, webinars, and rotating exhibitions. Support school visits and youth engagement activities to introduce young people to aviation. Assist with facilities rentals, client coordination, and event support. Develop operational tools, records, and reports to ensure smooth activity continuation and track performance.
Work Experience
A minimum of six years of progressively responsible experience in event, exhibition or programme coordination, including operational planning and delivery. Experience coordinating visitor or public engagement activities, working with internal teams, external partners and service providers. Experience preparing schedules, procedures and reports, and managing multiple activities and deadlines in a multicultural environment. Experience with basic financial and performance tracking. Proficiency in Microsoft Office Suite and collaborative document management tools. Experience in museum or exhibition delivery, educational outreach, school visits or youth engagement, and familiarity with aviation are desirable. Experience in the UN system or other international organizations is also desirable.
Skills
Operational planning and delivery, visitor engagement, stakeholder coordination, schedule management, reporting, financial tracking, Microsoft Office Suite, collaborative document management tools, problem-solving, clear communication, sound judgment.