Business Support Assistant (finance)_sc4

Organizational Context

These Business Support Assistant positions are within WFP Country Offices. Job holders will provide administrative support, potentially to front offices or specific teams, reporting to an Associate, Head of Unit, or designate. At this level, work is performed with minimal supervision, focusing on organized and accurate execution of specific business support activities, with potential guidance for junior staff.

Job Purpose

The Business Support Assistant (Finance) will support the delivery of standard business support processes within the finance function to facilitate effective service delivery. This role involves gathering information to assist in drafting documents and reports, responding to queries, and escalating issues as needed. Key responsibilities include processing routine administrative and financial tasks, contributing to efficient resource management, and providing revision and proof-reading services for standard documents. The assistant will maintain standard systems and files, ensure data integrity, identify simple discrepancies in data, and offer guidance on routine business support methods to junior colleagues, all while working collaboratively with various individuals to support overall business delivery.

Responsibilities

The primary responsibilities involve providing essential administrative and operational support to facilitate the smooth functioning of various teams and departments. This includes gathering and organizing information to assist in the drafting of documents and the preparation of reports by senior staff. A key aspect is responding to client queries in a timely and accurate manner, escalating issues when necessary to ensure effective service delivery. The role also encompasses supporting routine administrative and financial tasks, contributing to the efficient management of resources. Additionally, responsibilities include proofreading standard documents to ensure accuracy, maintaining organized systems and files for easy access to information, and identifying simple data discrepancies for reporting to senior colleagues. Providing guidance on standard business support practices to junior colleagues is also a crucial part of the role, ensuring consistent service delivery and adherence to required standards. Collaboration with diverse individuals and incorporating feedback are essential for successful business support delivery.

Work Experience

Requires four or more years of progressively responsible work experience within the relevant business stream, including general administrative work experience.

Skills

Administrative Support, Data Management, Document Revision, Financial Task Processing, Information Gathering, Office Equipment Proficiency, Problem Solving, Routine Process Management, Team Collaboration, Training and Guidance

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