Management Services Associate_g6

Organizational Context

The World Food Programme (WFP) is the world's largest humanitarian organization, dedicated to saving lives and building a pathway to peace and prosperity. WFP operates in diverse, multicultural environments, emphasizing inclusivity and professional development. This role is based in Monrovia, reporting to the Head of Finance & Management Services, contributing to WFP's mission of providing effective humanitarian assistance globally.

Job Purpose

The Management Services Associate will provide specialized support and coordinate the delivery of client-focused, value-for-money services within the Management Services portfolio. This involves coordinating administrative and technical support, monitoring resource needs, and analyzing data to prepare reports that aid decision-making and efficient resource management. The role requires monitoring and processing actions related to procurement, finance, and human resources, ensuring data accuracy and timely recording in corporate systems. Additionally, the Associate will review and recommend procedural improvements, resolve complex queries, and utilize digital tools to enhance working practices and customer service. Participation in inter-agency initiatives to achieve cost savings and quality enhancement, along with providing advice and training to junior staff, are key aspects of this position. The role also contributes to emergency preparedness and response through resource allocation and analytics.

Responsibilities

The role involves providing specialized administrative and technical support within the Management Services portfolio, ensuring the delivery of client-focused and value-for-money services. Key responsibilities include coordinating support to ensure efficient service delivery, monitoring resource needs, and identifying enhancements for operational efficiency and cost-effectiveness. The position requires collating and analyzing data to prepare reports for decision-making and resource management. It also involves monitoring and processing actions related to procurement, finance, and human resources, ensuring accurate and timely data recording in corporate systems. The role entails reviewing and recommending procedural improvements, resolving complex queries, and utilizing digital tools to enhance working practices and customer service. Additionally, the position contributes to inter-agency initiatives for cost savings and service quality enhancement, liaises with third-party contractors, and provides advice and training to junior staff on Management Services regulations, policies, and systems. The role also supports emergency preparedness and response through resource allocation, analytics, and service provision.

Work Experience

Requires six or more years of progressively responsible work experience within the relevant business stream. Experience in general management services work is also necessary.

Skills

Data analysis, Report preparation, Procurement processing, Financial processing, Human resources processing, Client-focused service delivery, Resource monitoring, Procedure improvement, Query resolution, Digital tool utilization, Inter-agency initiative participation, Liaison with external contractors, Staff training and guidance, Emergency preparedness and response, Asset management, Facilities management, Fleet management, Travel management

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