Communications Officer

Organizational Context

WFP Yemen operates in a complex humanitarian environment where effective communications are vital for programme delivery, building trust, and demonstrating impact. The Country Office's communications strategy focuses on internal communications, community engagement, and local and external media to enhance alignment, improve two-way communication, and support advocacy and resource mobilization.

Job Purpose

The Communications Officer will support WFP Yemen's communication and engagement priorities by translating operational information into clear, timely messages. This role strengthens coordination across departments, ensuring communications are integrated into programme delivery. Key contributions include field-level dissemination, community feedback mechanisms, media monitoring, visibility, storytelling, donor communications, and internal alignment, making engagement a practical tool to enhance accountability, programme acceptance, WFP's reputation, and donor confidence.

Responsibilities

The Communications Officer is responsible for developing and executing a comprehensive communications workplan aligned with WFP Yemen's operational priorities and corporate standards. This involves planning and implementing initiatives to enhance WFP's visibility, credibility, and acceptance among diverse stakeholders, including affected communities, staff, partners, donors, and media. Key duties include producing accurate and audience-appropriate communication materials such as web stories, press releases, social media content, and factsheets. A significant focus is placed on community engagement, ensuring timely and accessible information dissemination and strengthening two-way communication by managing feedback mechanisms. The role also entails building and maintaining relationships with local and international media, monitoring media narratives, and developing social media strategies to increase visibility and support advocacy. Generating high-quality storytelling content, including text, photos, and videos, grounded in data and field realities, is crucial. Furthermore, the officer will support internal communications, build the communications capacity of staff and partners, coordinate with various WFP units for message coherence, and prepare regular reports on communication activities. Integrating communications into preparedness and risk management, and potentially managing communications staff, are also key responsibilities. The overarching goal is to ensure effective communication that supports WFP's mission, enhances accountability, and strengthens donor confidence.

Work Experience

Requires demonstrated experience in developing and implementing communications strategies, workplans, campaigns, and products for diverse audiences within complex operational or humanitarian settings. Experience in community engagement, content production, media monitoring, and cross-functional collaboration is also desired.

Skills

Communications Strategy Development, Community Engagement, Content Creation (written, photo, video), Media Relations (local & international), Social Media Management, Monitoring & Reporting, Capacity Building, Risk Communication, Storytelling, Donor Communications

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