ERP Finance Officer

Organizational Context

The ERP Finance Officer is located in the AIMS Finance and Supply Chain Management Team, Core ERP Section, Enterprise Solutions Division, ICT Department. This Division supports WIPO's Administrative Integrated Management System (AIMS), a comprehensive ERP portfolio including Finance and Supply Chain. As WIPO embarks on a significant modernization initiative involving migration to Oracle Fusion and other cloud platforms, the Division plays a critical role in managing ERP projects, providing technical support, and monitoring technological trends.

Job Purpose

The ERP Finance Officer is responsible for supporting WIPO's Financial ERP solution and its related processes and enhancements. This solution is a key component of the Administrative Integrated Management System (AIMS), a comprehensive suite of business applications built on Oracle Fusion. The officer plays a pivotal role in supporting Finance operations and driving system enhancements as WIPO transitions to Oracle Fusion and modernizes its broader ERP landscape. This involves ensuring the stability and efficiency of financial processing and guaranteeing that the IT solutions provided effectively meet the strategic objectives of business process owners, particularly within the Finance Division. The incumbent collaborates closely with these stakeholders to align system functionalities with operational needs, contributing significantly to WIPO's financial management modernization efforts.

Responsibilities

The ERP Finance Officer collaborates with business partners to develop and execute strategic initiatives, optimizing accounts receivable processes, enhancing system performance, and strengthening customer relationship management. The role drives continuous improvement by advising on accounts receivable processes and reporting requirements, ensuring seamless system integration, and identifying opportunities to simplify and enhance operational efficiency. The incumbent partners with process owners to diagnose recurring operational challenges and assess software updates, fostering continuous improvement in accounts receivable operations. They build and maintain strategic relationships across cross-functional teams, IT stakeholders, and subject matter experts to ensure solutions meet development standards and deliver continuous value. Key duties include managing the comprehensive accounts receivable solution lifecycle, encompassing configuration, maintenance, security, and upgrades, while ensuring seamless integration across all related business and financial systems, such as WIPO Pay, Finance/GL, and CRM. The officer develops and maintains comprehensive functional documentation, test protocols, and knowledge transfer materials to ensure operational continuity and regulatory compliance. They design and optimize data integration workflows across accounts receivable and enterprise systems, ensuring seamless information flow and identifying process enhancement opportunities. Furthermore, the role ensures comprehensive compliance by maintaining regulatory adherence, enforcing data security standards, and enabling seamless audit and reporting capabilities.

Work Experience

A minimum of six years of relevant professional experience in Finance and technical functions is essential. This includes functional analysis, software development, user acceptance testing, software maintenance, documentation, training deployment, and quality management. Extensive hands-on experience with Oracle Fusion Finance module implementation and administration is required. Desirable experience includes extensive hands-on experience with Oracle Fusion suite modules and proven experience implementing Finance operational procedures within FSCM solutions for large international organizations.

Skills

Essential skills include a strong understanding of Finance end-to-end processes, excellent communication and interpersonal skills for a multicultural environment, and strong organizational and analytical abilities. High client-orientation, adaptability to changing demands, and demonstrated ability to support and drive change initiatives are crucial. Competency in Oracle Fusion and Microsoft Office applications is required, with the ability to quickly adapt to new systems. Knowledge of UN Finance business processes is desirable.

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