Business Support Assistant_ G5_ AUGO _addis Ababa

Organizational Context

The World Food Programme (WFP) is the world's largest humanitarian organization, dedicated to saving lives and building a pathway to peace and prosperity. This Business Support Assistant role is situated within the African Union Global Office in Addis Ababa, Ethiopia, supporting a specific professional area. The position operates within a country office, regional bureau, or headquarters environment.

Job Purpose

The Business Support Assistant will provide comprehensive administrative and operational support to a specific professional function within the African Union Global Office. This role is crucial for ensuring the smooth and efficient delivery of services by collating information, responding to queries, and managing routine administrative and financial tasks. The incumbent will maintain organized records and databases, foster relationships to facilitate information sharing, and contribute to the improvement of business processes. Additionally, the assistant will perform basic data analysis and provide guidance to junior colleagues, ensuring accuracy and adherence to established guidelines in all support activities.

Responsibilities

The Business Support Assistant role at the World Food Programme (WFP) involves facilitating effective service delivery by managing a range of business support processes and activities. Key responsibilities include collating information for reports and correspondence, responding to standard queries with accurate guidance, and processing routine administrative and financial tasks to ensure efficient resource management. The role also requires managing and maintaining records and databases for easy access to information, and nurturing relationships with various individuals to support information sharing and service delivery. Additionally, the assistant will proof-read documents, contribute to the improvement of business procedures, perform basic data analysis for quality business information management, and provide guidance to junior colleagues. This position requires a secondary school education, at least five years of relevant work experience, and strong skills in business practices, relationship building, data analysis, financial monitoring, and communication. Fluency in English is essential, with proficiency in another UN language or the local language potentially required depending on the duty station.

Work Experience

Requires five or more years of progressively responsible work experience in a relevant business stream, including general administrative work. Must possess knowledge of specialized common business practices and methods gained through technical training and experience. Essential skills include relationship building for high-quality support, basic data analysis with problem-solving abilities, financial transaction monitoring, strong communication, and maintaining confidentiality.

Skills

Data analysis, Record management, Administrative support, Financial task management, Communication, Relationship building, Process improvement, Problem-solving, Confidentiality

Explore related opportunities