Human Resources Officer,

Organizational Context

The World Food Programme (WFP) Malawi is strategically repositioning to better align with national priorities and support the Government of Malawi in achieving the Sustainable Development Goals by 2030, particularly SDG 2 (Zero Hunger). This involves enhancing inter-agency collaboration and aligning with national strategies like Vision 2063.

Job Purpose

The Human Resources Officer will deliver professional, client-focused HR services to support WFP Malawi's strategic repositioning. This role partners with managers to implement HR solutions aligned with corporate priorities, ensuring efficient and effective HR operations. The officer will lead key HR functions including benefits and entitlements, contracting, and social security, while also supporting workforce planning, talent acquisition, and staff separation processes. A critical aspect involves leveraging HR data analysis for evidence-based decision-making and process improvements, contributing to the continuous enhancement of HR systems and operational efficiencies. The role also entails providing responsive HR support to staff and managers, ensuring policy compliance, and guiding junior HR colleagues to foster team development.

Responsibilities

The Human Resources Officer will be responsible for delivering professional, client-focused HR services within the World Food Programme (WFP) Malawi office, aligning with corporate priorities and national strategies. Key duties include leading the HR operations pillar, managing benefits, entitlements, and contracting with accuracy and timeliness. The role involves supporting workforce planning, organization design, and succession planning processes. A significant responsibility is overseeing talent acquisition and deployment for both national and international staff, ensuring a diverse talent pipeline and policy compliance. The officer will manage staff separation processes, including benefit calculations and social security queries, ensuring fairness. Additionally, they will conduct HR data analysis for evidence-based decision-making and process improvements, contributing to the optimization of HR systems like Workday. This includes ensuring regular data updates and cleaning for operational efficiency. The role also requires preparing accurate and timely HR reports, providing responsive HR support to managers and staff, and guiding junior HR colleagues to foster capacity development and team effectiveness. The position demands a proactive approach to HR management within a humanitarian context.

Work Experience

Experience required includes responding to HR inquiries, coaching new staff, and providing administrative and systems support across the employment lifecycle. This encompasses recruitment, interviews, training support, performance management, relocation assistance, and policy implementation within a country office setting.

Skills

Human Resources Management, Talent Acquisition, Workforce Planning, Data Analysis, HRIS Systems, Policy Implementation, Staff Support, Team Supervision, Communication Skills, Report Preparation

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