Warehouse Operations Officer Noa, Port-au-prince, Haiti

Organizational Context

The World Food Programme (WFP) is the world's largest humanitarian organization, dedicated to saving lives and building a pathway to peace and prosperity. Operating in emergencies and supporting recovery from conflict, disasters, and climate change impacts, WFP emphasizes diversity, inclusion, and a skilled workforce committed to its values. This role is within a Country Office, reporting to a senior Logistics Officer.

Job Purpose

The Warehouse Operations Officer will be responsible for optimizing warehouse operations to ensure the efficient and timely delivery of food assistance. This involves contributing to the development and implementation of logistics plans and processes, adhering strictly to WFP policies and operational standards for warehousing, handling, and food transport. The role supports daily logistics activities, including storage, repackaging, and dispatch, ensuring safe and compliant operations. Key responsibilities include analyzing logistics data to identify areas for improvement, planning transport capacity, and monitoring dispatch pipelines. The officer will also prepare accurate logistics reports, mentor support staff, and contribute to capacity building for WFP personnel and partners. This position plays a crucial role in minimizing losses, reducing damage, and ensuring the overall reliability and effectiveness of WFP's supply chain operations in Haiti.

Responsibilities

The Warehouse Management Officer role involves contributing to the development and implementation of logistics plans and processes, ensuring strict adherence to WFP's logistics policies and operational standards, particularly in warehouse management, food handling, and transportation. Key responsibilities include supporting daily logistics operations such as warehousing, repacking, and dispatching food supplies to ensure efficient, safe, and compliant delivery. The officer must enforce best practices in food management and handling within warehouses, improving loading and unloading procedures to minimize losses and damage, and promptly reporting incidents for corrective action. This role requires collecting, analyzing, and interpreting logistics data to provide operational recommendations for improving local operations' performance and reliability. Additionally, the officer will plan and align transport capacity with distribution plans, monitor daily dispatch pipelines and fleet utilization, and prepare accurate, timely logistics reports including performance indicators. The position also involves mentoring and supporting logistics support staff, contributing to capacity building for WFP staff and partners, maintaining effective working relationships, and supporting emergency preparedness and response activities. Management of fuel according to WFP SOPs and procedures is also a key duty.

Work Experience

Requires at least one year of post-graduate professional experience in complex logistics management. This includes developing and implementing logistics plans, adhering to policies and regulations, managing warehouses and inventory, and operational planning for vehicle fleets. Additional years of experience are highly desirable. Experience in workshop and fuel management, ensuring compliance with standard operating procedures and safety rules, is also needed.

Skills

Logistics Management, Warehouse Operations, Supply Chain Management, Data Analysis, Reporting, Fleet Management, Emergency Response, Team Leadership, Capacity Building, Interpersonal Skills, Communication, Problem-Solving, Attention to Detail, Organizational Skills, Time Management, Resource Allocation, Inventory Control, Risk Management, Process Improvement, Cross-functional Collaboration

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