Assistante Aux Ressources Humaines

Organizational Context

The World Food Programme (WFP) is the world's largest humanitarian organization, dedicated to saving lives in emergencies and building pathways to peace and prosperity. WFP operates globally, utilizing food assistance to support people recovering from conflict, disasters, and climate change impacts. The organization values diversity, inclusion, and a high-performing workforce committed to its mission.

Job Purpose

The Human Resources Assistant (SC5) will provide essential support to WFP's human resources functions, ensuring the efficient and effective delivery of HR services. This role involves responding to staff inquiries on HR policies and procedures, assisting with key HR processes such as recruitment, onboarding, and contract management, and liaising with internal units to ensure timely processing of personnel matters. The incumbent will also support staff well-being initiatives, collect and analyze HR data for reporting, and maintain confidential personnel records and databases. A key responsibility includes drafting and verifying HR documents, ensuring accuracy and adherence to WFP standards, and contributing to a positive employee experience.

Responsibilities

The primary responsibilities involve providing comprehensive human resources support to personnel. This includes addressing general inquiries about HR policies, procedures, benefits, and systems, ensuring consistent, efficient, and client-oriented service delivery. A key function is supporting core HR processes such as recruitment, onboarding, contract preparation, transfers, training, and administrative file management. The role also requires liaising with internal units on payroll, salary adjustments, benefits, and performance-related deadlines to ensure timely processing of staff matters. Additionally, specific support is offered for well-being, insurance, and medical evacuations, contributing to a positive employee experience. Data management is crucial, involving the collection, verification, consolidation, and analysis of HR data for reporting and decision-making. Maintaining confidential personnel files, databases, and HR management systems with accuracy and integrity is essential. Finally, the role entails drafting, verifying, and tracking HR documents, including employment contracts and administrative correspondence, ensuring their accuracy and adherence to deadlines.

Work Experience

The World Food Programme (WFP) seeks candidates for roles that involve providing general HR support, guiding staff on policies and procedures, and managing HR processes such as recruitment, onboarding, contract preparation, and administrative file management. Responsibilities include liaising with internal units on payroll and benefits, supporting staff well-being, collecting and analyzing HR data, maintaining confidential personnel records, and drafting HR documents. All applications must be submitted online, and candidates are advised to ensure their Workday profiles are accurate and complete, including employment history and qualifications.

Skills

Human Resources Support, Recruitment and Selection, Onboarding, Contract Management, Payroll Liaison, Benefits Administration, Performance Management, Training Coordination, Data Analysis, Record Keeping, Document Management, Reporting, Communication, Problem-Solving, Client-Oriented Service

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