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Organizational Context

The World Food Programme (WFP) is the world's largest humanitarian organization, dedicated to saving lives and building a pathway to peace, stability, and prosperity. In Colombia, WFP supports national development goals through innovative tools like cash transfers and local food purchases, focusing on vulnerable populations to strengthen livelihoods and improve food security.

Job Purpose

The Programme Assistant will provide essential operational support for WFP's programmes in Colombia, working under the supervision of the Senior Programme Associate. This role is crucial for facilitating the effective delivery of services by undertaking organized and precise activities within a specific functional area. The incumbent will be responsible for gathering information for reports, responding to inquiries, and supporting administrative and financial tasks. They will also maintain standard systems and files, identify data discrepancies, and ensure data integrity. Additionally, the Programme Assistant will provide guidance to less experienced colleagues on standard operational methods, contributing to consistent service delivery and accurate documentation. This position plays a key role in the efficient management of resources and the successful implementation of WFP's humanitarian and development initiatives.

Responsibilities

The Program Assistant role involves providing essential operational support to facilitate the effective delivery of services within the World Food Programme (WFP). Key responsibilities include gathering information for reports and documents, responding to inquiries, and escalating issues as needed to ensure timely and accurate client service. The position also entails supporting the processing and management of routine administrative and financial tasks, contributing to efficient resource management. A crucial aspect of the role is reviewing and proofreading standard documents to ensure accuracy and maintaining established systems and files for easy access to information. The Program Assistant will identify and report minor discrepancies in data and statistics, ensuring data integrity for institutional systems. They will also provide guidance on standard operational support methods to less experienced colleagues, ensuring consistent service delivery. Collaboration with diverse individuals and gathering feedback are important for effective operational support. The role may also involve other duties as requested by the supervisor, aligning with the overall objectives of the position. This role supports WFP's mission to save lives and change lives, particularly for vulnerable populations in Colombia.

Work Experience

Requires a minimum of four years of experience in the operational sphere of the programmatic area, including general administrative tasks. Experience in humanitarian aid or development programs and projects is a plus. Field operations experience, particularly in complex environments, humanitarian aid, or emergency situations focusing on migrants, ethnic groups, victims, and gender-based violence contexts, is preferred. Proficiency in computer use (Word, Excel, PowerPoint) and web-based systems/corporate platforms is necessary.

Skills

Data collection and reporting, Administrative and financial support, Document review and editing, Data integrity and management, Interpersonal communication, Basic computer proficiency, Web-based systems and platforms, Spanish language proficiency, English language proficiency (intermediate)

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