Business Support Assistant (hr)

Organizational Context

The World Food Programme (WFP) is the world's largest humanitarian organization, dedicated to saving lives in emergencies and building pathways to peace and prosperity. WFP operates in a diverse, inclusive, and multicultural environment, committed to the principle of equal employment opportunity and fostering personal and professional development for its employees.

Job Purpose

The Business Support Assistant (HR) will provide comprehensive administrative support to the HR team, reporting to the Head of HR Unit. This role is crucial for managing a wide range of HR processes and entitlements, ensuring accurate and timely support for the entire employee lifecycle, from onboarding to separation. The incumbent will handle daily operational activities such as attendance and leave management, maintain HR data integrity, and serve as a key point of contact for HR inquiries. Additionally, the role involves assisting with staff welfare activities, coordinating internal liaison on HR matters, and generating reports to support analysis and compliance, thereby contributing to the efficient functioning of the HR unit and the overall mission of WFP.

Responsibilities

The Business Support Assistant (HR) role at the World Food Programme (WFP) involves comprehensive administrative support for a wide range of HR processes and employee lifecycle milestones. Key responsibilities include managing onboarding and separation activities, ensuring smooth staff deployment logistics, and maintaining compliance with established procedures. The incumbent will act as a primary point of contact for general HR inquiries, coordinating with internal units on matters such as volunteer and internship programs, and managing short-term staff. This role also entails assisting in the organization of staff welfare activities and internal events to promote a positive work environment. Daily operational duties include accurate tracking of attendance, leave balances, and timesheets. Furthermore, the assistant will be responsible for compiling HR data for recruitment, contracts, training, and entitlements, generating reports for analysis and compliance, and maintaining the HR database and personnel archives with strict confidentiality. This includes updating employee data, monitoring contract expirations, and ensuring data integrity. The role also involves drafting and proofreading HR correspondence and documents, and performing other assigned duties to support the HR Unit and business needs.

Work Experience

Requires a minimum of 4 years of relevant work experience in HR or Administration. Prior experience within the UN or international organizations is considered an advantage.

Skills

Human Resources, Administration, Employee Lifecycle Management, Onboarding, Separation, Staff Deployment, HR Inquiries, Internal Liaison, Volunteer Programs, Internship Programs, Short-term Staff Management, Event Coordination, Employee Engagement, Leave Management, Attendance Tracking, Timesheet Management, HR Data Analysis, HR Reporting, Recruitment Support, Contract Management, Training Administration, Entitlement Management, HR Information Systems, Record Keeping, Confidentiality, Data Integrity, Document Drafting, Document Review, Proofreading, Correspondence Management, Business Support, UN/International Organizations Experience, English Fluency, Chinese Fluency

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