Business Support Assistant G4, Cap Haitien, Haiti

Organizational Context

The World Food Programme (WFP) is the world's largest humanitarian organization, dedicated to saving lives and building a pathway to peace and prosperity. This Business Support Assistant position is within a country office, supporting administrative functions to ensure the efficient delivery of WFP's vital services in Cap Haitien, Haiti. The role contributes to a dynamic and inclusive work environment.

Job Purpose

The Business Support Assistant G4 will perform a range of administrative and management support tasks within a specialized area to ensure the effective delivery of services. This includes gathering information for reports, responding to queries, and escalating issues as needed. The role involves assisting with routine administrative and financial tasks, ensuring timely and efficient resource management. Additionally, the incumbent will review and proofread standard documents, manage systems and files to ensure data integrity and accessibility, and identify simple anomalies in data. This position also involves providing guidance and basic on-the-job training to less experienced staff, fostering a collaborative and consistent service delivery environment. The role requires working with diverse individuals and ensuring reliable support for staff operations.

Responsibilities

The Business Support Assistant (G4) role at WFP involves performing general management support tasks within a specialized area to ensure efficient service delivery. Key responsibilities include gathering information to assist staff in document preparation and report writing, and responding to inquiries while escalating issues as needed to provide timely and reliable service. The role also entails processing and managing routine administrative and financial tasks across various functional areas, contributing to effective resource management. Additionally, the assistant will review and proofread standard documents to ensure accuracy, manage specific systems and files for data reliability and accessibility, and identify simple anomalies in data and statistics, escalating them for resolution. A crucial aspect is taking responsibility for data integrity within internal systems. The position also involves providing guidance on common methods and practices to less experienced colleagues, ensuring consistent service delivery and adherence to standards. Collaboration with diverse individuals and gathering feedback are essential for providing effective management support. The role requires proficiency in office equipment and software, knowledge of common procedures, tact in communication, and the ability to identify and correct data anomalies. Fluency in English and French is also required.

Work Experience

Requires at least four years of professional experience with increasing levels of responsibility in the relevant field. Additionally, experience in administrative work is necessary.

Skills

Administrative Support, Financial Management Support, Data Management, Document Review, Information Gathering, Interpersonal Skills, Teamwork, Problem-Solving, Guidance and Training, Proficiency in Microsoft Office, Language Proficiency (English and French)

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