Business Support Associate

Organizational Context

The World Food Programme (WFP) is the world's largest humanitarian organization, dedicated to saving lives in emergencies and building pathways to peace and prosperity. WFP Guinea-Bissau supports the national 'Hora Tchiga' strategy by addressing food insecurity and malnutrition through crisis response, nutrition programs, school feeding, farmer support, and social protection initiatives, with a focus on vulnerable groups and climate adaptation.

Job Purpose

The Business Support Associate G6 will provide specialized support and coordinate the delivery of high-quality services within the Management Services portfolio, including premises, fleet, and asset management, as well as customs, fuel, and consumables management. This role is crucial for ensuring operational efficiency, compliance with WFP policies, and continuous improvement of services. The incumbent will manage daily operations, coordinate with various stakeholders including hosted UN agencies and service providers, oversee vehicle fleets, maintain asset inventories, and manage customs clearance processes. Additionally, the role involves managing fuel and consumables, supporting supplier relationships, and providing general administrative and technical support to ensure seamless service delivery and contribute to the overall effectiveness of WFP's operations in Guinea-Bissau.

Responsibilities

The Business Support Associate G6 role focuses on coordinating and delivering client-focused, cost-effective services within the Management Services Division and Information Technology unit. Key responsibilities include overseeing premises management for WFP facilities, including maintenance and liaison with hosted UN agencies. The role also involves managing WFP’s vehicle fleet, ensuring efficient operations, maintenance, and compliance with policies. Asset management is another crucial area, requiring the maintenance of inventory, tracking, and regular physical verification of WFP assets. Additionally, the associate will coordinate customs clearance for shipments, manage fuel and consumables inventory, and oversee supplier and service provider relationships, including contract monitoring and payment processing. The position also entails providing general administrative and technical support, collating data for reports, processing transactions in corporate systems, and recommending procedural improvements. The role requires active participation in inter-agency initiatives, contributing to emergency preparedness, and potentially acting as a travel focal point alternate. The incumbent is expected to demonstrate initiative, sound judgment, and the ability to work both independently and collaboratively to ensure operational efficiency and continuous improvement in service delivery.

Work Experience

Requires 5-7 years of progressive experience in administration, logistics, or facilities management. Experience within the UN system or similar international organizations is preferred.

Skills

Strong organizational and coordination skills, Proficiency in MS Office and ERP systems (e.g., WINGS/SAP), Ability to work independently and manage multiple priorities, Excellent interpersonal and communication skills

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