Business Support Assistant (programme & Management Services) Roster

Organizational Context

The World Food Programme (WFP) is the world's largest humanitarian organization, dedicated to saving lives in emergencies and building pathways to peace and prosperity. WFP utilizes food assistance to support people recovering from conflict, disasters, and climate change impacts. We are committed to a diverse, skilled, and high-performing workforce operating in an inclusive environment, embodying our core values.

Job Purpose

The Business Support Assistant (Programme & Management Services) Roster will provide essential business support for programme and management services, ensuring the smooth and efficient delivery of services. This role involves reviewing and verifying payment claims, checking supporting documentation for accuracy and compliance, and tracking expenditures against budgets. The incumbent will also assist in managing Field Level Agreements (FLAs), provide technical assistance and training to partners on cash transfer programs, and support staff with procedural and technical guidance in finance and administration. Additionally, the role includes overseeing facility management, providing administrative support, and acting as an HR focal point for data compilation. This position is crucial for maintaining operational efficiency and compliance within WFP's humanitarian efforts.

Responsibilities

The Programme Associate, under the supervision of the Programme Associate at Area Offices and guidance from the Head of Area Office, is responsible for a range of duties focused on program support and administrative management. Key responsibilities include meticulously reviewing and verifying payment claims from Cooperating Partners (CPs) for accuracy, completeness, and adherence to contractual terms. This involves checking supporting documents like invoices and receipts to ensure expenses are valid and eligible, and tracking expenditures against budgets. The role also involves acting as an alternate focal point for Cash-Based Transfers (CBT), Information Management (IDM), and CP management, assisting with benchmark enhancements, budget reviews, and Field Level Agreements (FLAs). Field visits are essential for providing technical assistance and training to CPs and WFP staff on cash transfer program implementation. Additionally, the Associate supports finance and administration staff to ensure compliance with WFP policies, oversees facility management and maintenance, and acts as an HR focal point by compiling data for staff entitlements. The position also entails performing other related duties as assigned, assigned, assigned to ensure effective service delivery and program support.

Work Experience

The World Food Programme (WFP) is seeking qualified candidates for future Business Support Assistant positions. While specific experience requirements are not detailed, the application process emphasizes a comprehensive Workday profile including accurate employment history, academic qualifications, and language skills. All applications are reviewed for relevant experience and qualifications, and shortlisted candidates will undergo further assessments. WFP values diversity and encourages applications from all qualified individuals.

Skills

Payment verification, Document checking, Budget monitoring, Cash transfer program support, Finance and administration support, Facility management, HR data compilation, Administrative support

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