Senior HR Associate G7 - Jordan

Organizational Context

The World Food Programme (WFP) is the world's largest humanitarian organization, dedicated to saving lives and building a pathway to peace and prosperity through food assistance. WFP operates in diverse and challenging environments, committed to creating an inclusive, skilled, and high-performing workforce that embodies its core values of Integrity, Collaboration, Commitment, Humanity, and Inclusion.

Job Purpose

The Senior HR Associate G7 in Jordan will play a pivotal role in coordinating and delivering comprehensive HR support services. This position is crucial for ensuring the accurate implementation of WFP's global HR policies and procedures, thereby facilitating the effective functioning of a client-focused and strategy-oriented HR service within the Country Office. The role involves leading day-to-day HR operations, managing end-to-end recruitment processes, coordinating performance management, and providing advisory services on various HR matters. The Senior HR Associate will also be responsible for supervising HR support staff, contributing to capacity building, and ensuring compliance with organizational standards and continuous improvement initiatives.

Responsibilities

The Senior HR Associate serves as the primary HR operational focal point within a Country Office, ensuring the consistent and accurate delivery of HR services in alignment with global policies and procedures. This role involves coordinating day-to-day HR operations across the entire employee life cycle, from talent acquisition and recruitment to performance management and HR operations. Key responsibilities include leading end-to-end recruitment processes, providing guidance to hiring managers, and ensuring compliance with recruitment policies. The associate also coordinates the implementation of performance management frameworks, supports staff and managers in utilizing performance tools, and analyzes performance data. Furthermore, they oversee HR operational services such as contract administration, onboarding, and separations, while ensuring the accuracy and confidentiality of HR management systems. The role also entails supervising HR support staff, fostering their capacity building, and managing knowledge within the HR team. The Senior HR Associate represents the HR function in internal meetings, contributes to planning, and collaborates with other units to ensure integrated service delivery. A strong focus is placed on ensuring HR activities comply with organizational policies and audit requirements, and on identifying opportunities for process streamlining and continuous improvement in HR service delivery.

Work Experience

Requires seven years of progressive work experience, with at least six years specifically in HR. An additional year in any field is acceptable, though HR experience is preferred. The candidate should have extensive experience with WFP HR Services operating standards and practical experience in administrative and systems support across various HR functions, including recruitment, performance management, and policy implementation within a country office setting.

Skills

HR Coordination, Talent Acquisition, Recruitment, Performance Management, HR Operations, Advisory Services, Supervision, Capacity Building, Knowledge Management, Compliance, Process Improvement, Arabic, English

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