Business Support Associate G6 (senior Management Support)

Organizational Context

The World Food Programme (WFP) is the world's largest humanitarian organization, dedicated to saving lives and using food assistance to build a pathway to peace, stability, and prosperity. WFP operates in emergencies and supports people recovering from conflict, disasters, and climate change impacts. The organization values diversity, inclusion, and a high-performing workforce committed to its mission.

Job Purpose

The Business Support Associate G6 will provide comprehensive administrative and executive support to the Country Director and Deputy Country Director, ensuring the efficient and effective functioning of their offices. This role is crucial for managing complex administrative tasks, including proactive calendar management, travel planning, and coordinating high-level meetings and events. The incumbent will draft, review, and translate official correspondence and reports, acting as a key liaison between senior management, internal teams, and external stakeholders such as UN agencies, government counterparts, and donors. By maintaining organized records, managing confidential information, and facilitating timely information flow, the Business Support Associate contributes significantly to the smooth operations and strategic objectives of the WFP Country Office.

Responsibilities

The Business Support Associate provides comprehensive executive assistant support to senior leadership, including the Country Director and Deputy Country Director. Key responsibilities involve proactive calendar management, meticulous travel planning, and diligent follow-up on action items. This role requires the preparation, consolidation, and review of various documents such as reports, correspondence, and briefing notes, ensuring accuracy, clarity, and adherence to organizational standards. A significant aspect involves drafting, reviewing, and translating official materials between Arabic and English. The associate acts as a central point of contact for official correspondence, managing its routing and clearance with internal units, external partners, and government entities. They are responsible for organizing high-level meetings and events, preparing necessary documentation, and maintaining organized records and databases. Furthermore, the role involves assessing and recommending improvements to business processes and procedures, responding to complex queries, and potentially providing training and coordinating tasks for junior support staff. Establishing and maintaining effective relationships with internal and external stakeholders is crucial for facilitating information flow and coordinated actions.

Work Experience

Requires six or more years of progressively responsible work experience within the relevant business stream, including general administrative work experience.

Skills

Executive Assistant Support, Report Preparation, Research, Business Process Improvement, Query Resolution, Record Maintenance, Budget Monitoring, Stakeholder Relationship Management, Meeting Coordination, Correspondence Management, Translation (Arabic/English), Training and Mentoring Junior Staff, Proficiency in Microsoft Office Suite, Confidentiality and Discretion

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