Information and Data Management Associate

Organizational Context

The United Nations High Commissioner for Refugees (UNHCR) protects refugees, asylum-seekers, internally displaced persons, and stateless people globally. In South Africa, UNHCR supports protection programs and inter-agency coordination through groups like the Protection Working Group (PWG) and Gender Theme Group (GTG). This role contributes to strengthening protection, gender equality, and human rights within the UN Sustainable Development Cooperation Framework, working with UN entities and national partners to improve outcomes for vulnerable populations.

Job Purpose

The Information and Data Management Associate will support UNHCR's protection mandate and inter-agency coordination efforts within the Protection Working Group (PWG) and Gender Theme Group (GTG) in South Africa. This role involves managing operational information, population data, and reporting systems, alongside supporting coordination among UN agencies, government counterparts, and partners. The associate will contribute to evidence-based planning and decision-making to enhance protection outcomes for vulnerable groups. This assignment offers valuable experience in humanitarian protection, information management, digital systems, and inter-agency coordination within the UN system, fostering professional development through mentoring and learning.

Responsibilities

The Information and Data Management Associate will support programme coordination and implementation by assisting with information and data management processes for planning, coordination, and service delivery. This includes coordinating data collection, maintaining operational information systems, and supporting programme teams. The role involves supporting UNCT internal coordination mechanisms by assisting with PWG and GTG meetings, preparing documentation, and tracking action points to foster information sharing and collaboration. The associate will conduct research, data collection, and basic analysis, validating and organizing data for evidence-based planning, and preparing statistical summaries and dashboards. Monitoring, reporting, and results tracking will involve maintaining activity trackers, compiling operational information, and contributing to programme and coordination reports. Additionally, the role supports knowledge management by organizing documentation and information resources, and stakeholder engagement by assisting in coordinating interactions with government institutions, UN agencies, and partners. General administrative support for programme operations is also required.

Work Experience

No prior experience is required. However, one year of relevant experience is desirable. This includes demonstrated interest or experience in information and data management, data collection, analysis, and reporting, humanitarian assistance, protection, migration, monitoring, evaluation, knowledge management, or inter-agency coordination. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Teams), data analysis and visualization, and database/information management is also beneficial.

Skills

Key competencies include Accountability, Communication, Organizational Awareness, Teamwork & Collaboration, Commitment to Continuous Learning, and Client & Result Orientation. Cross-functional competencies involve Analytical Thinking, Innovation and Creativity, and Technological Awareness. Expertise areas include Administration, Information Technology and Telecommunications, and Science.

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