Assistant d'appui aux opérations - Service d’Appui

Organizational Context

UN-HABITAT supports the Government of the Democratic Republic of Congo in implementing programs for sustainable urbanization, community safety, social cohesion, urban resilience, and inclusive local development. This involves close collaboration with public institutions, local authorities, civil society, communities, and development partners. The UN-Habitat office in DRC manages a Country Programme Document, focusing on land reform, conflict prevention and management, and strengthening the resilience of populations affected by crises.

Job Purpose

The National UN Volunteer Administrative Assistant will contribute to the efficient management of administrative functions essential for UN-Habitat's programs and projects in the DRC. This role involves supporting the administrative coordination of activities, document management, organization of missions and events, and ensuring adherence to UN administrative procedures. The assignment offers an opportunity to contribute to high-impact initiatives improving living conditions and to gain practical experience in UN system operations. This position is exclusively open to individuals with refugee status in the DRC.

Responsibilities

Under the direct supervision of the UN-Habitat Head of Office and close monitoring by the Operations & Logistics Manager, the UN Volunteer will collaborate with program, administration, logistics, HR, finance, and procurement teams, as well as external partners. Key duties include: Operational Support: Coordinating operational services for project implementation, monitoring program team needs, and facilitating communication between units. Administrative Services: Supporting daily office operations, organizing meetings and events, preparing correspondence and minutes, and managing administrative files. Logistics and Asset Management: Tracking office inventory and assets, assisting with the receipt and distribution of supplies, updating asset registers, and supporting field mission logistics. Procurement and Contract Support: Assisting with purchase requests and documentation, monitoring supplier deliveries, updating procurement tracking tools, and supporting service contract administration. Travel and Mission Coordination: Organizing administrative arrangements for staff travel, preparing travel documents, and supporting field travel logistics. Facilities and Office Management: Contributing to the smooth functioning of office premises and equipment, monitoring supplies, and ensuring availability of necessary services. Workshop and Event Organization: Supporting the preparation and logistical coordination of training, workshops, and consultations, managing participant registration, and contributing to activity reports. Monitoring and Reporting: Updating databases and tracking tools for support services, preparing periodic operational activity reports, and consolidating management data. Compliance and Quality Assurance: Ensuring adherence to UN-Habitat administrative and operational procedures, contributing to transparency, and identifying operational risks.

Work Experience

Required: 1 month of experience. Relevant experience: 1 year. Proficiency in the use of computer tools, particularly the Microsoft Office Suite (Word and Excel).

Skills

Integrity and professionalism, strong judgment, high autonomy, initiative, responsibility, ability to work independently under pressure, planning and organization, effective time management, teamwork, respect for diversity, commitment to UN values, and understanding of volunteer principles (solidarity, compassion, reciprocity, autonomy). Expertise in Economics and Finance, Social Work, or Administration is desirable.

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