External Relations Clerk

Organizational Context

UNHCR, the UN Refugee Agency, is mandated to lead and coordinate international action to protect refugees worldwide. It ensures they can exercise their right to seek asylum and find safe refuge. Colombia faces significant challenges, hosting over 2.4 million Venezuelan refugees and migrants, alongside internally displaced Colombians due to ongoing conflict. UNHCR supports the Temporary Protection Statute (TPS) for Venezuelans, aiming to integrate them and contribute to Colombia's economy, while also addressing the needs of Afro-Colombian and indigenous communities affected by violence.

Job Purpose

The External Relations Clerk will support UNHCR's efforts in Colombia by gathering information and producing reports for donors, coordinating with field units. The role involves compiling weekly reports, producing press reviews, and tracking donor contributions and visibility plans. The incumbent will assist in managing content for social media, disseminating internal information on donor-funded actions, and creating impact stories through field missions. This position is crucial for maintaining effective communication with donors, partners, and the public, ensuring transparency and demonstrating the impact of UNHCR's operations in a complex environment marked by large-scale displacement and ongoing conflict.

Responsibilities

The External Relations Clerk will be responsible for collecting information and generating donor reports in coordination with field units. This includes compiling weekly internal reports and producing weekly press reviews for internal dissemination. The role involves supporting the tracking of donor contributions and commitments, ensuring compliance with donor visibility plans, and assisting with content management and social media dissemination in collaboration with the communications team. The clerk will provide support to all units and offices for the proper follow-up of donor commitments. Responsibilities also include disseminating internal information to UNHCR for tracking donor-funded actions, producing content such as stories and infographics from field missions to showcase UNHCR's impact, and ensuring the availability of public information materials like fact sheets and briefing kits. Additionally, the clerk will support the drafting and dissemination of newsletters, reports, and e-bulletins, facilitate donor and media visits, and assist with drafting and translating correspondence. Event organization, coordination with partners and communities, maintaining internal files, and supporting administrative tasks like budget tracking are also key duties.

Work Experience

One month of required experience and one year of relevant experience are needed. Experience in international organizations, NGOs, the public sector, or humanitarian environments is essential. Prior experience supporting external communication, donor relations, media engagement, or government liaison is required. Proficiency in report writing, drafting information notes, and managing official correspondence is necessary. Experience in organizing events and supporting official visits, along with administrative and tracking skills, is also important. Familiarity with Microsoft Office Suite and content management platforms like Canva and Trello is beneficial.

Skills

Key competencies include accountability, adaptability, flexibility, creativity, judgment, decision-making, planning, organization, professionalism, and self-management. Strong communication skills are essential, along with excellent interpersonal abilities for effective multicultural engagement. Sensitivity to diversity and awareness of security aspects are also required.

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