Human Resources Assistant (Data and Operations Support)

Organizational Context

UNICEF's core mission is to uphold the rights of every child globally, promoting equity by ensuring all children have the opportunity to survive, develop, and reach their full potential without discrimination. The Supply Division's People & Culture team aims to foster an environment that nurtures talent and drives excellence to achieve results for children. This role supports the newly established Coordination Unit within P&C, focusing on developing new reporting products, dashboards, and analytical tools to meet evolving needs and support data requirements across the Supply Function.

Job Purpose

The Human Resources Assistant (Data and Operations Support) will provide crucial data support within UNICEF's People & Culture (P&C) team, specifically contributing to the development and maintenance of reporting tools and dashboards. The role involves analyzing HR data to generate actionable insights, supporting the creation of robust data frameworks for workforce planning, and monitoring organizational culture survey results. Additionally, the incumbent will assist in rolling out key P&C initiatives, manage HR datasets for planning and benchmarking, and produce regular reports on key performance indicators. This position offers opportunities for continuous learning and collaboration within a dynamic team environment, ultimately enhancing HR business partnering and organizational effectiveness.

Responsibilities

The Human Resources Assistant will provide specialized data support to the People & Culture (P&C) team. Key responsibilities include developing and maintaining Power BI dashboards and online reporting tools, analyzing data to generate insights, and supporting the creation and monitoring of reporting frameworks to improve HR efficiency. The role also involves contributing to workforce planning through robust data frameworks, monitoring organizational culture survey results, and supporting the rollout of P&C initiatives. Additionally, the assistant will manage and update HR datasets for workforce planning and benchmarking, produce regular reports and KPIs (e.g., gender and geographical balance), and assist in standardizing reporting for attendance, payroll, and contract management. The position also entails compiling and analyzing data related to post structures and staffing, and contributing to supply function rotation exercises.

Work Experience

A minimum of 3 years of overall professional experience is required, with at least 2 years of relevant experience at the national or international level. This includes solid data and analytical skills, experience with data analysis and visualization tools like Excel and Microsoft Power BI, accuracy in document production, and the ability to handle sensitive information discreetly. Excellent interpersonal skills and the ability to work effectively in a multicultural and progressive environment are also essential.

Skills

Proficiency in data analysis and visualization tools (Excel, Power BI), strong analytical and quantitative skills, accuracy in document production, discretion in handling confidential information, and excellent interpersonal skills are required. Competencies include building partnerships, self-awareness, ethical awareness, driving results, innovation, strategic thinking, managing ambiguity, and collaborative work. Familiarity with Administration and Human Resources is also noted.

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