Technical Officer (Border & Migrant Health)

Organizational Context

The World Health Organization (WHO) is the UN specialized agency for health, promoting well-being and serving the vulnerable with a focus on equity and universal health coverage. In Thailand, WHO collaborates with the government to strengthen health systems, improve migrant access to services, and enhance public health threat preparedness. WHO works with national and international partners to build resilient health systems, particularly in border areas facing dynamic population movements and evolving humanitarian needs.

Job Purpose

This role supports WHO Thailand's efforts to strengthen health system capacity in border areas, addressing challenges posed by population movements and humanitarian needs. The assignment focuses on providing added-value, non-implementation support to enhance coordination, knowledge management, and system-level visibility among stakeholders. The UN Volunteer will facilitate multi-stakeholder coordination, support logistics and supply chain information flow from a Thailand-based perspective, and improve situational awareness. By strengthening linkages between field and national levels and promoting collaboration across UN agencies and partners, the role contributes to more efficient, accountable, and aligned health service delivery in critical border regions.

Responsibilities

The UN Volunteer will facilitate multi-stakeholder coordination and partnership support by organizing meetings, maintaining stakeholder mapping, and strengthening linkages between health and protection actors. Responsibilities include knowledge management, documenting best practices, developing knowledge products, and supporting institutional learning. The role involves field liaison and contextual analysis through regular missions to gather insights on coordination dynamics and service access challenges, facilitating two-way communication between field and Bangkok stakeholders. Support will be provided for communication, visibility, and reporting, including developing coordination briefs and highlighting multi-agency collaboration. The volunteer will also facilitate UN system collaboration, promote volunteerism, and provide strategic support for Thailand-based logistics coordination and situational awareness, consolidating and sharing information on health supply flows and operational bottlenecks.

Work Experience

Requires 3 years of demonstrated experience in multi-stakeholder coordination, partnership engagement, or project support involving government, UN agencies, NGOs, or development partners. Experience in complex or resource-constrained settings, preferably in border areas, migrant/refugee health, or humanitarian contexts is essential. Strong skills in documentation, reporting, and knowledge management are necessary. Familiarity with health systems and public health programs in low- and middle-income countries is required. Basic understanding of health logistics or supply chain coordination is an asset.

Skills

Key competencies include adaptability, flexibility, building trust, commitment, motivation, communication, ethics, values, integrity, planning, organizing, and self-management. Expertise areas include community development, crisis and emergency response, and development programs. Fluency in English is required, with basic Thai language skills being desirable.

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