HR Senior Assistant

Organizational Context

The UNOPS Africa Regional Office, based in Nairobi, Kenya, oversees more than 250 projects across 40 countries, focusing on fragile and conflict-affected settings. The West Africa Multi-Country Office (WAMCO) in Dakar, Senegal, supports 16 countries in West Africa and the Sahel, delivering project management, infrastructure, and procurement services aligned with UNOPS' mission in peacebuilding, humanitarian assistance, and sustainable development.

Job Purpose

The HR Senior Assistant is responsible for providing comprehensive technical and administrative support to ensure the efficient and effective delivery of a wide range of Human Resources transactions and services to office personnel. This role is crucial for maintaining accurate HR documentation, monitoring HR processes, and supporting the overall HR function within the office. By ensuring the smooth processing of HR activities, the incumbent contributes to a well-supported workforce and the successful execution of UNOPS' mandate in the region.

Responsibilities

Provide guidance to personnel on administrative procedures, processes, and practices related to HR services. Assist the HR Lead with client engagement, addressing routine inquiries, and escalating complex issues. Support the onboarding of new hires by processing documentation and orientation tasks. Advise personnel on standard aspects of recruitment, performance management, and learning and development in accordance with UNOPS policies. Facilitate the end-to-end recruitment process, including offer preparation, data entry in HRIS, and reference checks. Assist in candidate screening, testing, and interviewing, documenting proceedings, and finalizing selections. Inform and advise personnel and consultants on service conditions and entitlements, ensuring efficient onboarding. Monitor HR actions, such as absence requests and performance evaluations, and track expiring contracts and pending separations. Provide planning, logistical, and administrative support for HR training and learning initiatives, and participate in knowledge-sharing activities.

Work Experience

Required experience includes working in recruitment and general HR services, as well as proficiency with collaboration tools (e.g., MS Office, G-Suite) and web-based management systems. Desirable experience includes working in multicultural environments, UN system organizations, developing countries, or in development or humanitarian contexts.

Skills

Human Resources Policies, Human Resources Information Systems, Office Administration, Human Resources Operations

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